High-Performance Front Desk Sales Coordinator (3+ Years Experience Required)

Job Description

Job Description

PLEASE READ BEFORE APPLYING – APPLICATIONS WITHOUT REQUIRED EXPERIENCE WILL NOT BE REVIEWED

This is a  high-performance, sales-driven position with strong earning potential .

Applicants must have a minimum of 3 years of front desk and sales experience and be confident in building relationships, recommending services, and closing treatments and packages.

Do not apply if you do not meet this requirement.

This is not a traditional front desk role. You are a key part of the client experience and overall spa growth and expected to actively engage with clients, create connections, and contribute directly to revenue.

This is a results-driven environment where your ability to connect, consult, and convert directly impacts your success and income. Ideal for someone motivated, confident, and driven to grow.

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About Us:

Issil Beauty Spa’s mission is to deliver advanced aesthetic treatments with intention, integrity, and results. We focus on full facial balancing and customized treatment plans that enhance each client’s natural features while maintaining a high standard of care.

We are a luxury, results-driven med spa built on growth, accountability, and excellence. Our team is committed to creating real transformations for our clients while continuously elevating our skills, performance, and impact.

At Issil Beauty Spa, our clients are our top priority. We focus on delivering long-term results, not temporary solutions, helping clients achieve rejuvenated skin and long-lasting confidence.

Position Overview:

We are seeking a high-performing Front Desk / Sales Coordinator who thrives in a fast-paced environment and is confident in both client experience and sales.

This role is responsible for managing appointments, communicating with clients, and actively driving revenue through bookings, consultations, and package conversions.

Responsibilities:

Schedule and coordinate appointments for clients
Manage incoming calls, texts, and social media inquiries in a timely manner
Convert inquiries into booked appointments and treatment packages
Recommend and upsell services and skincare products
Build relationships with clients to drive retention and long-term loyalty
Collaborate with providers to maximize each client’s visit and treatment plan
Maintain accurate records of appointments, cancellations, and reschedules
Follow up with leads and maintain consistent client communication

Requirements:

Minimum 3 years of front desk and sales experience required (med spa experience preferred)
Strong communication skills, both verbal and written
Confidence in recommending services and closing sales
Must be highly driven, motivated, and a self-starter who takes ownership of performance and results
Must be extremely organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment
Maintain a high level of professionalism in all client interactions, including the use of polished and appropriate language at all times
Must be polished, professional, and able to confidently build relationships with high-end clientele while maintaining an elevated client experience
Ability to multitask and remain calm, professional, and solution-oriented under pressure
Proficient with phone systems and scheduling software
Knowledge of med spa services and terminology preferred
Bilingual (English/Spanish) is a plus
Ability to consistently bring in a minimum of 2 new clients per week through outreach, referrals, and follow-up

Compensation:

Hourly pay: $19–$27 (based on experience)
Commission is provided based on individual sales performance
Additional incentives available for package and high-ticket sales
Strong earning potential for high performers

Performance Expectations:

This is a sales-driven role. Team members are expected to consistently contribute to daily and weekly revenue goals through bookings, consultations, upselling, package sales, and client growth.

What We Offer:

Ongoing training in sales and consultation skills
High-demand service menu with strong earning potential
Supportive, performance-driven team environment
Growth opportunities within the company
Opportunity to significantly increase income based on performance

Important:

This position is ideal for individuals who are motivated by results, take pride in delivering an elevated client experience, and are looking to grow within a high-performance, luxury environment.

Weekend availability may be required as part of a rotating schedule.