Pharmacy Technician Certified II

Overview

Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.

Responsibilities

• Answers Phones and triages customer service issues.
• Prepares prescription and non-prescription medication and/or devices.
• Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
• Serves as a preceptor and assists with orientation and training of pharmacy department staff.
• Communicates supply issues, problems or discrepancies appropriately.
• Assists in revising policy and procedure
• Delivers meds to beds or patient care area
• Performs purchasing and billing functions.
• Establishes and maintains training materials
• Inpatient Only:
• Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter <797> under supervision of a licensed Pharmacist.
• Prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter <795> under supervision of a licensed Pharmacist.
• Maintains the hardware and software of the department's multiple computer systems.
• Outpatient Only:
• Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
• Processes third party claims.
• Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
• Performs other duties as required or assigned.

Qualifications

• Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
• Ability to flexibly work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Required Licensure/Certifications

• Certified Pharmacy Technician with the NH Board of Pharmacy required
• National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required