Restaurant Supervisor Lead

Compensation: $20.00 - $20.00 per hour plus tips Medical, dental and vision insurance eligibility based on hours worked Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable) Paid vacation of 5 days, accruing at 1.54 hours per period 401(k) retirement FREE pizza, salad, and beverages Discounted gym membership Free counseling sessions Summary The Restaurant Supervisor Lead is the second-in-command on the store leadership team. You lead, coach and develop the skills of Shift Supervisors and Squad Crew while learning restaurant operations side by side with the General Manager. You set the tone for the team, showing how to embrace our customers as guests welcoming the pineapple adventurers, gluten-friendly cravers, and the sauceless rebels. You will model the idea that together our restaurants create an experience that makes sure everyone belongs. Over 70% of MOD Leaders are promoted internally. Everyone belongs includes creating a place where our team find value in their work. Where their efforts get them to where they want to be. MOD can be your long-term career home or a bridge between two points. Key Responsibilities Set and sustain the tone of the shift, keeping the energy high. Create positive vibes and a welcoming atmosphere for both Squad Crew and customers. Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution to the restaurant general manager as appropriate. Manage shift duties checklists and address/escalate any equipment malfunctions. Focus on the growth and well-being of the Squad and celebrate wins. Required Qualifications Minimum of 1 year of customer service or restaurant experience. Must be at least 18 years old. Previous experience coaching, teaching and inspiring others. Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner. Customer service skills and a proven ability to remain calm and focused. MOD is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodation is available upon request for applicants participating in the hiring process. To request a reasonable accommodation to complete an application, job interview please contact View email address on click.appcast.io. This job posting is not intended to be exhaustive and is intended to describe the role and reflect MOD’s values and culture. It does not create an employment contract or alter at-will employment status. Other related duties may be assigned to meet the ongoing needs of the organization. Location Nearest Major Market: Seattle Nearest Secondary Market: Bellevue Job Segment: Food Service, Hospitality, Operations #J-18808-Ljbffr MOD SUPER FAST PIZZA, LLC.