Case Developer 1

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations. Services Program Consulting Finance Consulting and Billing Services Applied Technology Outsourcing and Operations Strategy Project and Grants Management Assessments and Feasibility Studies Responsibilities Manage incoming referrals and ensure all appropriate information is entered into the case management system. Conduct in-depth interviews with individuals, collecting updated medical information, discussing impairments and limitations, work history, and financial information. Manage processes that assure timeliness and customer satisfaction. Complete intake summaries in the case management system. Request medical and physiological records. Obtain signatures on all required forms and documentation. Provide monthly reporting statistics to the Senior Claims Analyst for the designated area of responsibility. Assist with other duties as assigned. Required Skills Proper etiquette including customer relation techniques, strong verbal and communication skills. Knowledge and understanding of company services and ability to articulate and answer questions related to those services. Ability to prioritize work and meet deadlines. Ability to recognize and maintain confidentiality of all materials in the work setting. Understanding of modern office methods and practices, efficient with computers. Ability to establish working relationships with federal, state and county agencies as well as the general public. Qualifications High School Diploma or equivalent required; college degree preferred. 2+ years of relevant work experience; social service background a plus. Working Conditions Must reside in San Diego County. Full‑time (Mon‑Fri) in‑office work, from 8 am‑5 pm. PCG does not sponsor newly hired foreign national workers for work authorization, including H‑1B sponsorship. Compensation Compensation for this role is $18.50 per hour with a reasonable range based on location, skills and experience. Employees receive a comprehensive benefits package that includes medical and dental care, 401(k) matching, PTO, parental leave, and bereavement leave. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and creating an inclusive culture. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. #J-18808-Ljbffr Public Consulting Group