Robotaxi Fleet Support Supervisor (Night Shift)
Tesla
Robotaxi Fleet Support Lead
Tesla is seeking a high intensity action-oriented leader to join our Robotaxi Fleet Team. This position requires willingness to adapt and excel in a dynamic fast-paced environment. As a Fleet Support Lead, you will lead a team of Robotaxi Fleet Support Specialists to ensure that our fleet of vehicles are properly maintained and charged while meeting the daily deadlines.
This role may require the flexibility of traveling to domestic or international destinations as necessary.
Shift: 10:00PM - 06:30AM
Responsibilities
- Provide leadership, coaching, and development to volunteers, including onboarding, training, scheduling, and shift coverage to achieve operational goals and program objectives
- Oversee daily Robotaxi fleet readiness, including interior/exterior cleaning, vehicle upkeep standards, charging coordination, and condition checks across the fleet
- Coordinate vehicle movement and positioning based on operational status deployment, charging, service, and repair while managing the Service/Repair Offline Queue to minimize downtime
- Launch and support AP Drivers to ensure timely execution of daily workflows, troubleshooting operational issues and escalating as necessary
- Conduct audits to ensure adherence to safety, quality, and operational procedures while tracking inventory levels and ensuring timely replenishment of supplies
- Partner cross functionally with Operations, Fleet, Engineering, and Logistics teams, communicating daily priorities, updates, and changes to ensure alignment across all shifts
- Utilize Tesla systems to monitor volunteer activity, fleet status, and key operational metrics; maintain accurate documentation, volunteer records, and reporting while supporting special projects as needed
Requirements
- 3+ years of leadership experience managing teams in a fast-paced operational environment, with the ability to coach, motivate, and develop high-performing teams
- Excellent organizational, interpersonal, and communication skills
- Strong attention to detail with the ability to manage multiple priorities and meet deadlines
- Ability to navigate ambiguity and adapt quickly in a rapidly changing environment
- Excellent computer skills with proficiency in Microsoft Office and the ability to learn proprietary software systems
- Ability to work a flexible schedule, including evenings, weekends, holidays, and on-call support as needed
- Experience in operations, logistics, customer experience, hospitality, or volunteer program management is a plus
Compensation & Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
- Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)
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