Retail Sales Associate, Oak Brook Center - Full Time
Macy's
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts
and minds of America for more than 160 years. A story about innovations and
traditions…about inspiring stores and irresistible products…about the excitement
of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day
Parade. We’ve been part of memorable moments and milestones for countless
customers and colleagues. Those stories are part of what makes this such a
special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with
genuine hospitality to create standout shopping experiences. You take the time
to understand each customer’s needs, offering personalized recommendations and
connecting them with the right products and services. Whether on the sales floor
or in the fitting room, your warmth, product knowledge, and personal approach
turn everyday visits into memorable moments. You stay focused on achieving
selling goals by driving performance through customer engagement and smart
selling behaviors. With every interaction, you build trust, meet sales targets,
and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the
heart of everything we do - every day, all day. If you're passionate about
selling, reaching goals, working as a team, and creating amazing experiences
through genuine hospitality, this could be the perfect fit for you! You’ll also
help keep the shopping space clean, organized, and inviting so every customer
feels welcome the moment they walk in. How our Selling Colleagues spend their day…* Our colleagues begin each day energized and ready to make an impact. They
wear their name badge with pride, greet teammates with a warm hello, and help
ensure the sales floor is clean, organized, and prepared for customers.
Before getting started, they review their sales goals, learn about new
arrivals and top-selling items, and stay up to date on current trends and
promotions - so they’re fully informed and ready to engage, educate, and sell
with confidence.
* On the floor, they focus on the customer - offering a warm welcome, making
eye contact, and creating friendly, personal conversations to create customer
relationships to bring the customers back.
* Throughout the day, they maintain a shoppable space by recovering the floor
and fitting rooms, updating signs and pricing, and supporting any needed
merchandise moves.
* They always Finish Strong - sharing our Loyalty program benefits, making sure
customers have all they need, and ending with a sincere thank-you, often
walking the package around and using the customer’s name.
* We believe service starts with each other - supporting one another with
honesty, care, and collaboration so we can better serve our customers and
communities.
* And we know that excellence is a journey - we strive to improve every day,
take pride in our work, achieve sales goals and learn from each other to
deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week,
while part-time colleagues are typically scheduled 12-24 hours per week. All
schedules contain weekend shifts as part of the requirements. Hours are
dependent on business needs and colleague availability. Information regarding
hours per week needed for benefit eligibility purposes can be found here
[ Who You Are * Flexible availability, including days, evenings, weekends and holidays with
regular, dependable attendance and punctuality
* Must be able to:
* Understand and communicate effectively with customers, co-workers, and
supervisors
* Read and understand employment policies and safety rules/procedures in
English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities
You can work on your own but are great with team dynamics
You can handle electronic devices with no problem Essential Physical Requirements You Will Perform * This position requires talking, lifting, constant moving, standing, and
reaching with arms and hands.
* Standing for at least two consecutive hours, lifting at least 25lbs.
stooping, kneeling, crouching, and climbing ladders, reaching, including
above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process
register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic,
inclusive environment with competitive pay and benefits. Enjoy comprehensive
health and wellness coverage and a 401(k) match to invest in your future.
Prioritize your well-being with paid time off and eight paid holidays. Grow your
career with continuous learning and leadership development. Plus, build
community by joining one of our Colleague Resource Groups and make a difference
through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here.
[ About Us This is a great time to join Macy’s! Whether you’re helping a customer find the
perfect gift, streamlining operations in one of our distribution centers,
enhancing our online shopping experience, buying in-style and on-trend
merchandise to outfit our customers, or designing a balloon for the Thanksgiving
Day Parade, we offer unique opportunities to be part of some of the most
memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues
covered by a collective bargaining agreement. Macy's Inc. reserves the right to
amend this job description at any time. Macy's Inc. is an Equal Opportunity
Employer, committed to a diverse and inclusive work environment. STORES0
Vacancy posted 4 days ago
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