Call Center Representative

Ripco Credit Union

Job Description

Description:

Make a difference with every call. Join the Ripco team!

Are you passionate about helping people and delivering exceptional service? Ripco Credit Union is looking for a friendly, motivated, and member-focused Call Center Representative to join our team

As a Call Center Representative, you'll be the first point of contact for our members, providing support by phone and other digital communication channels. You'll help answer questions, offer solutions, and create positive experiences that reflect our commitment to an Attitude of Excellence .

Why Ripco?

At Ripco Credit Union, we've been serving our members, employees, and communities since 1932. We believe that happy employees create exceptional member experiences, which is why we foster a supportive team environment and invest in our people.

What You'll Do

Assist members with questions regarding accounts, products, and services
Provide outstanding member service through phone and electronic communication
Identify member needs and recommend appropriate solutions
Maintain accurate records and follow established procedures
Contribute to a positive and collaborative team environment

Benefits

Competitive pay
Health, Dental, Vision, Life, and Accident Insurance
Short-Term and Long-Term Disability Insurance
401(k) & Profit Sharing Plan
Paid Time Off and Paid Holidays
Fitness Membership Reimbursement
Education and Professional Development Opportunities
Supportive and rewarding work environment

Location: Any of our three locations Rhinelander WI, Eagle River WI, or Minocqua WI
Schedule: Full-Time, Monday through Friday, with rotating Saturday coverage in Rhinelander

Ready to grow your career with a credit union that puts people first? Apply today and become part of the Ripco team!

Requirements:

High school diploma or equivalent
Strong communication and member service skills
Professional demeanor and positive attitude
Financial industry experience preferred but not required

Apply

Vacancy posted 5 days ago

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