Civil Rights Investigator

City of Worcester • Civil Rights Investigator The City of Worcester is seeking qualified applicants for a Civil Rights Investigator for the Investigation Division within the Executive Office of Diversity, Equity, and Inclusion. Under the direction of the Lead Investigator, the position will perform complex investigative enforcement work. The Civil Rights Investigator is responsible for coordinating and conducting administrative investigations with City employees, residents, or other individuals related to allegations of employee misconduct, including serious employee misconduct such as excessive use of force, protected‑class discrimination, harassment, and retaliation. Bilingual applicants are encouraged to apply. Essential Elements Coordinate and conduct administrative investigations arising from allegations of serious employee misconduct, including excessive and unnecessary use of force, protected class discrimination, harassment, and retaliation. Assist the Division to identify investigative issues, recognize administrative violations, initiate cases, and collect and evaluate evidence to formulate defensible investigative conclusions. Identify areas where City employees require additional training to ensure compliance with local, state, and federal statutes, ordinances, rules, and policies related to employment. Conduct regular training relevant to the investigations process with City employees. Manage investigative caseloads; prepare reports of investigations; maintain records of investigative cases, evidence, and property. Prepare correspondence and reports of investigations for use by the Lead Investigator and the Appointing Authority. Testify in hearings or at administrative proceedings concerning findings of investigation. Perform tasks as assigned by the Lead Investigator. Required Knowledge, Skills, and Abilities Thorough knowledge of relevant City, state, and federal personnel laws, practices, and regulations pertaining to City employees. Knowledge of City department operations and related services. Knowledge of state and federal rules and regulations including M.G.L. c. 151B, the Americans with Disabilities Act, and the Civil Rights Act. Knowledge of office software applications, social media, and website technology to support department operations. Ability to work effectively with confidential, sensitive information. Ability to work effectively with dissatisfied employees. Ability to mediate employee concerns and enforce personnel rules and regulations impartially. Ability to manage multiple priorities in a detailed, timely manner. Proficient customer service skills. Proficient business writing and organizational skills; excellent data processing, office software, and internet skills; proficiency in Microsoft Office Word and Outlook. Excellent time management skills. Excellent communication skills. Regular on‑site attendance is required. Minimum Requirements Bachelor's degree in business, public administration, or a related field and three (3) years of work experience conducting investigations related to discrimination, including protected class harassment and sexual harassment, violations of workplace policies, and employee misconduct, plus three (3) years of experience with narrative report writing; OR Juris Doctor degree and one (1) year of work experience conducting investigations related to discrimination, including protected class harassment and sexual harassment, violations of workplace policies, and employee misconduct, plus two (2) years of experience with narrative report writing. Preferred Qualifications Juris Doctor degree or a Master's degree in business, public administration, or a related field. Four (4) years of experience conducting investigations related to discrimination, including protected class harassment and sexual harassment, violations of workplace policies, and employee misconduct. Four (4) years of experience with internal investigations; four (4) years of experience with internal investigations involving police matters; four (4) years of experience with internal investigations in a municipal or public setting; and four (4) years of experience providing advice and counsel regarding personnel and confidential matters. Any specialized certifications or training in MCAD, EEOC, or ADA investigations. Salary and Benefits $75,199 – $98,283 annually for a full‑time, exempt position, with an excellent benefits package. Equal Opportunity Employer The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities, and protected veterans are encouraged to apply. Preference is given to Worcester residents. #J-18808-Ljbffr