Health Information Specialist I

Health Information Specialist I Location: 6590 290 Cochran Road SW, Huntsville, AL 35824 Full-time, regular Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem — including providers, health plans, researchers and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant is building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Position Highlights Full‑time: Monday‑Friday 8:00 AM‑4:30 PM CST Location: Huntsville, AL 35824 (one location) Comfortable working in a high‑volume production environment Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status Documenting information in multiple platforms using two computer monitors Full benefits: PTO, Health, Vision, Dental, 401(k) Savings Plan, and tuition assistance You will Receive and process requests for patient health information in accordance with Company and facility policies and procedures Maintain confidentiality and security with all privileged information Maintain working knowledge of Company and facility software Adhere to the Company’s and Customer facilities Code of Conduct and policies Inform manager of work, site difficulties, and/or fluctuating volumes Assist with additional work duties or responsibilities as required Apply medical privacy regulations consistently to guard against unauthorized disclosure Manage patient health records and ensure compliance with HIPAA standards Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records Ensure medical records are assembled in standard order and are accurate and complete Create digital images of paperwork to be stored in the electronic medical record Respond to requests for patient records, both within the facility and by external sources, retrieving and transmitting appropriately Answer inbound/outbound calls Assist with patient walk‑ins Assist with administrative duties such as handling faxes, opening mail, and data entry Meet productivity expectations as outlined at a specific site Schedule pick‑ups as needed Perform other duties as assigned What you will bring to the table High School Diploma or GED Ability to commute between locations as needed Willingness to work overtime during peak seasons when required Basic computer proficiency Comfortable utilizing phones, fax machines, printers and other general office equipment regularly Professional verbal and written communication skills in English Detail‑ and quality‑oriented approach to accurate and compliant medical records Strong data entry skills Ability to work with minimum supervision, responding to changing priorities and role needs Organizational skills to manage multiple tasks Ability to respond to requests in a fast‑paced environment Bonus points if Experience in a healthcare environment Previous production/metric‑based work experience In‑person customer service experience Ability to build relationships with on‑site clients and customers Comfortable offering new ideas, process‑improvement suggestions, and feedback to internal stakeholders To ensure the safety of patients and staff, many of our clients require post‑offer health screenings and proof of or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Exemptions may be available on a case‑by‑case basis for disability, medical contraindications, pregnancy, or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. #J-18808-Ljbffr