Transportation Attendant

Job Description

Job Description

About the Role:
Diamond Care Transportation is looking for a compassionate and dependable Transportation Attendant to join our team in Washington, DC. This is a rewarding opportunity to make a real difference in the lives of passengers who rely on safe, caring, and reliable transportation every day. If you have a heart for helping others and take pride in providing exceptional service, we want to hear from you! 

Responsibilities:

• Assist passengers with boarding, securing, and exiting vehicles safely
• Provide courteous and attentive care to passengers, including individuals with disabilities
• Operate or assist with wheelchair lifts, ramps, and securement systems
• Monitor passenger well-being throughout the duration of each trip
• Communicate effectively with drivers and dispatch to ensure on-time, efficient routes
• Maintain a clean, safe, and welcoming vehicle environment
• Document and report any incidents, concerns, or special passenger needs

Requirements:

• Previous experience in passenger assistance, caregiving, or transportation preferred
• Strong interpersonal and communication skills with a patient, compassionate demeanor
• Ability to assist passengers with mobility challenges, including wheelchair handling
• CPR/First Aid certification is a plus
• Reliable, punctual, and professional with a strong work ethic
• Ability to pass a background check and drug screening
• Valid ID and eligibility to work in the United States

About Us:

Diamond Care Transportation is a trusted provider of non-emergency medical and specialized transportation services in the Washington, DC area, dedicated to delivering safe, dignified, and compassionate rides to those who need them most. Our passengers rely on us for more than just a ride — they count on our team to treat them with respect and genuine care. We are proud to foster a supportive work environment where every team member is valued and empowered to make a meaningful impact.