Customer Service Representative

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards for current clients while assisting prospects as they call in .

• Fast growing Insurance Agency
• We pride ourselves on exemplary customer service
• Over 600+ 5 Star reviews

No prior experience is necessary

440 Licensed Preferred

Apply for the position today by completing the form and must complete the assessment for consideration.

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls promptly.
• Schedule appointments for sales staff with prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
• Maintain client relationships with follow up phone calls.

Requirements

440 Licensed Preferred