Administrative Assistant

Job Description

Job Description

We are looking for a detail-oriented Administrative Assistant to support transit service development activities in Stockton, California. This Long-term Contract opportunity is ideal for someone who enjoys balancing office coordination with occasional field-based assignments, including transit observations and service data collection. The role requires strong organization, sound judgment, and the ability to communicate clearly with both internal staff and transit riders while helping maintain accurate administrative records and reports.

Responsibilities:
• Provide day-to-day administrative support for the department, including front-desk assistance, document preparation, filing, and general office coordination.
• Enter and maintain operational data with accuracy, including information gathered from driver manifests and other service-related records.
• Conduct field observations by riding buses, counting passengers, reviewing route activity, and documenting findings for reporting purposes.
• Assist riders by interpreting bus schedules, explaining route options, and offering clear travel directions using printed and online resources.
• Prepare, update, and organize spreadsheets, reports, and department records using Microsoft Office applications.
• Support required transit reporting activities by compiling and organizing data used for annual performance tracking.
• Work effectively both independently and with team members to complete assignments on schedule and with close attention to detail.

• At least 1 year of experience in administrative support, office coordination, reception, data entry, or a related function.

• Comfortable performing both office-based duties and fieldwork, including bus ride checks that may occasionally take place on weekends.

• Ability to read and interpret transit schedules and provide accurate directions to passengers.

• Proficiency with Microsoft Office, especially Excel, and confidence working with digital and paper-based information.

• Strong verbal and written communication skills with a detail-oriented customer service approach.

• Highly organized with solid time management skills and careful attention to accuracy.

• Capable of analyzing information, identifying discrepancies, and following through on routine and specialized administrative tasks.

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