General Manager

Hotel Operations Manager

If you are a hands-on leader who thrives in a fast-paced, guest-focused environment and brings a strong understanding of hotel operations and financial performance, we would love to hear from you.

Key Responsibilities

• Oversee all aspects of hotel operations, including guest services, food and beverage, sales, finance, human resources, and overall property performance
• Partner closely with the Complex General Manager to align property and market strategies, drive results, and leverage shared resources and best practices
• Develop and execute business strategies that support revenue growth, profitability, and operational excellence
• Foster a culture of exceptional guest service, associate engagement, accountability, and continuous improvement
• Lead, coach, and inspire department heads and associates to achieve individual and property goals
• Maintain high standards for quality, service, brand compliance, and operational performance
• Build strong relationships with ownership, Davidson, brand partners, guests, and other key stakeholders
• Monitor market trends, competitive activity, and business conditions to identify opportunities and respond proactively
• Oversee budgets, forecasting, financial performance, labor management, and expense control
• Drive revenue and profitability through effective sales, service, and operational strategies
• Ensure compliance with company policies, brand standards, and applicable regulations

Qualifications

• Bachelor's degree in Hospitality Management, Business, or a related field preferred
• 5+ years of hotel leadership experience; food and beverage exposure preferred
• Strong financial acumen with demonstrated success managing budgets, revenue, expenses, and overall hotel performance
• Proven ability to lead and develop high-performing teams
• Strong communication, interpersonal, and customer service skills, with the ability to effectively partner with associates, Davidson leadership, and ownership
• Strategic thinker with a hands-on approach and a demonstrated ability to drive results
• Strong problem-solving, decision-making, and organizational skills
• Passion for hospitality and a genuine commitment to creating exceptional guest and associate experiences

Multiple tiers of medical coverage, dental & vision coverage, 24/7 teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off (vacation, sick, bereavement, and holidays). 401K match

This company is an equal opportunity employer.