Acute Care Tech ITelemetry Unit

Acute Care Tech I

The 4200 Telemetry Unit is a specialized, stroke-certified unit at TriHealth Bethesda North Hospital, offering expert care for patients with a wide range of cardiovascular conditions. This 38-bed unit provides comprehensive treatment for individuals requiring pre/post cardiac catheterization, management of NSTEMI, heart failure, arrhythmias, and those undergoing structural heart procedures such as TAVR, WATCHMAN, and MitraClip. Our dedicated team of healthcare professionals is skilled in electrophysiology, caring for patients who need pacemakers, ablations, and defibrillator procedures. 4200 Tele Unit focuses on acute structural heart conditions.

With continuous cardiac monitoring, our staff is equipped to manage the complex needs of patients with heart failure, arrhythmias, and other cardiac concerns.

As a stroke-certified unit, the 4200 Telemetry Unit also focuses on delivering evidence-based, patient-centered care to optimize recovery and enhance long-term outcomes. Our goal is to provide the highest quality of care, utilizing the latest in medical technology, while offering compassionate support for patients and their families throughout their hospital experience. 4200 Tele Unit works extremely close with our ICUs and is a great pathway to grow in Critical care.

Supportive, team-centered culture built on communication, compassion, and respect.

Hands-on experience in a high-acuity Telemetry setting that strengthens clinical skills.

Opportunities to expand competency in emergency response and advanced care tasks.

Leadership that promotes professional growth and continuous learning.

Comprehensive TriHealth benefits, wellness programs, and career support.

Required:

2 years High School Education

Age 17 with work permit

Basic Life Support (BLS)

Reading and math ability appropriate to the position

This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow.

Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed.

Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards.

Communicates effectively with others. Shows respect to patients, families and co-workers. Reports patient related information in a timely manner. Reports problems in completing assignment/tasks in a timely manner to the appropriate person. Documents observations and tasks performed. Works in collaboration with all members of the health care team. Utilizes chain of command appropriately.

Performs supply, equipment, and environmental-related activities as required, and described in principal accountabilities. Recognizes, reports, and follows-up on issues with supply/equipment availability in a timely manner. Reports and follows through as per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person.

Acknowledges need for self-growth and accountability. Identifies area for self-improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes.

Bending - Frequently

Climbing - Occasionally

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs. - Frequently

Lifting <50 Lbs. - Consistently

Pulling - Consistently

Pushing - Consistently

Reaching - Consistently

Reading - Consistently

Sitting - Frequently

Standing - Consistently

Stooping - Frequently

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Freq

Color Vision - Occasionally

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking Consistently

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met

Offer patients and guests priority when waiting (lines, elevators)

Work on improving quality, safety, and service

Respect: ALWAYS...

Respect cultural and spiritual differences and honor individual preferences.

Respect everyone's opinion and contribution, regardless of title/role.

Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

Value the time of others by striving to be on time, prepared and actively participating.

Pick up trash, ensuring the physical environment is clean and safe.

Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

Acknowledge wins and frequently thank team members and others for contributions.

Show courtesy and compassion with customers, team members and the community

Keywords: Acute Care Tech, ACT, PCA, Critical Care, Telemetry, TriHealth, Bethesda North