Commercial Director

Accor Hotel Manager

Join us at Accor, where life pulses with passion! The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist®.

Job Description

Oversee the Sales, Marketing, Catering and Convention Services Departments to achieve and exceed segment revenue goals for the hotel, while maximizing profitability and protecting the integrity of the guest experience.

Reports to: General Manager

Essential Functions:

• Responsible for ensuring that all policies, procedures and guidelines are followed by heartists of the department.
• Responsible for all administrative duties which are necessary in the functioning of the department.
• Responsible for anticipating needs, forecasting results, analyzing and arranging work processes for heartists in the department.
• Provides the necessary training, motivation, and leadership for all heartists in the department.
• Participates in the interview process and is responsible for hiring all heartists in the department.
• Establishes and maintains rapport with outside purveyors, who provide services for the Hotel and its guests through the Catering & Convention Services Department.
• Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
• Budgets, manages and forecasts departmental expenses.
• Prepares annual budgets as directed by Corporate and General Manager.
• Responsible for PNL for S&M and is able to create presentations to ownership and hotel.
• Responsible to manage revenue management for the hotel in accordance with corporate guidelines.
• Represents the hotel at industry conferences and trade shows.
• Establishes a rapport with key individuals at other hotels, CVB, Chamber of Commerce, Visit Florida and other like organizations.
• Attends Daily Stand-Up, Staff, Forecast, and Executive Committee Meetings.
• Advises hotel department heads of special requirements of groups coming into the hotel.
• Attends out-of-hotel meetings as required.
• Conducts daily business and weekly GRC review and bi-weekly department meetings.
• Follows company policies to include grooming, attendance, etc.
• As the department leader, inspires all heartists and is seeing as an example.
• Any other junction designated by management.
• Conducts site inspections, pre and post conference meetings.
• Responsible for sales and marketing efforts for an independent 275-room hotel located in the business district of Miami
• Creation of marketing campaigns in line with Novotel brand messaging through social media, print media and digital media
• Lead and manage PR team to promote hotel through media placements, social media influencers and industry periodicals

Additional Information

All your information will be kept confidential according to EEO guidelines.