Leasing Consultant

Job Description

Company Description SJG Properties is a family-owned real estate development and management company that has served the Washington, DC area since 1965. The company is known for superior quality and meticulous craftsmanship in residential, commercial, and retail properties. SJG Properties focuses on fully integrating its properties into the surrounding community, both visually and functionally, to enhance the experience for tenants and neighbors. As a small, hands-on organization, SJG offers an extraordinary level of service and attention to detail. Team members join a company that values long-term relationships, community impact, and thoughtful property management.
Role Description The Leasing Consultant is a full-time, on-site role based in Washington, DC. This role is responsible for greeting prospective residents, conducting property tours, and clearly explaining leasing options, community features, and amenities. Daily tasks include managing the leasing process from initial inquiry through move-in, preparing and processing lease documents, and maintaining accurate resident and lease records. The Leasing Consultant responds to resident questions, coordinates with maintenance and management teams, and supports resident retention through proactive communication and follow-up. Additional responsibilities include assisting with marketing activities, maintaining a professional appearance of the leasing office and model units, and ensuring that company policies and fair housing standards are consistently followed.
Qualifications

• Leasing and lease administration skills, including experience with leases and lease administration processes.
• Strong resident-focused abilities, including resident retention strategies and relationship-building.
• Excellent communication skills, with the ability to interact effectively and professionally with diverse residents and prospects.
• Customer service skills, including problem-solving, responsiveness, and a commitment to high-quality tenant experiences.
• Attention to detail and organizational skills for documentation, scheduling, and follow-up.
• Comfort with basic office software and property management systems; willingness to learn new tools.
• Knowledge of or willingness to learn fair housing laws and industry best practices.
• Previous experience in leasing, property management, or a customer-facing role is preferred.
• High school diploma or equivalent required; additional education in business, real estate, or a related field is a plus.