Operations Manager, Junior Agent

Lead and oversee sales operations and pipeline management Maintain transaction records from contract to closing/payout Track commissions, splits, reimbursements, sales goals, and at-risk timelines Own and update the closings tracker Lead and develop the team's marketing strategy Plan and post weekly Instagram and LinkedIn content Produce the monthly team newsletter using ActivePipe/ReChat Design marketing collateral in Canva Review marketing spend against the annual budget and oversee the team website Project-manage listings from pitch to close Pull comps reports and draft listing agreements, exclusives, and building fact sheets Coordinate photography, floorplans, and virtual staging with vendors Activate listings across RealPlus and StreetEasy Maintain listing status and seller reports Support due diligence packages, deal sheets, and board application materials Cover showings and open houses as schedules require Manage rental client searches and field buyer/renter leads Support testimonials, client touchpoints, drip campaigns, check-ins, and referral follow-up Manage vendor relationships Handle invoicing, transaction records, expenses, reimbursements, and platform access Support CRM evaluations, tool rollouts, client gifting, and team events Requirements Attention to detail - crucial Highly organized, comfortable owning multiple workstreams and deadlines at once Strong written & verbal communication, including copywriting for newsletters, social media, and client outreach Comfortable learning new software quickly, including RealPlus, StreetEasy, SkySlope, ActivePipe/ReChat, and Canva Willingness to obtain an active NY Real Estate Salesperson license within a few months of starting Proactive & intuitive; able to spot what needs attention and act without waiting to be asked Prior experience in real estate, hospitality, sales support, or an operations-heavy role (nice to have) Familiarity with StreetEasy, RealPlus/RLS, Nooklyn, SkySlope, AI tools, and Canva (nice to have) Core Competencies Demonstrates expertise in sales operations, pipeline management, and marketing strategy development, with a strong focus on attention to detail and organizational skills. Proficient in managing multiple workstreams and utilizing various real estate tools and software to enhance operational efficiency. Highest-signal resume keywords Sales Operations Management Marketing Strategy Development RealPlus Proficiency Attention To Detail NY Real Estate Salesperson License Hard Skills Pipeline Management Transaction Record Maintenance Commission Tracking Project Management Copywriting Listing Agreement Drafting Client Outreach Invoicing Budget Oversight Vendor Relationship Management Soft Skills Highly Organized Strong Communication Proactive Intuitive Certifications & Qualifications NY Real Estate Salesperson License Industry Keywords Real Estate Sales Support Operations Management Marketing Collateral Client Touchpoints Tools & Technologies RealPlus StreetEasy SkySlope ActivePipe ReChat Canva #J-18808-Ljbffr Jobtailor