Automotive Service Technician

Job Description: About Mike Johnsons Hickory Toyota


Mike Johnsons Hickory Toyota is committed to providing exceptional automotive service with a focus on customer satisfaction and professional growth. We offer a supportive work environment, competitive pay, and comprehensive benefits to help you succeed in your career.

Job Details

• Salary: $20 to $32 per hour
• Job Type: Full-Time
• Location: Hickory, NC 28601

Position Summary


As an Automotive Service Technician , you will play a key role in ensuring customer satisfaction through your technical skills and work ethic. You will be responsible for accurate troubleshooting, vehicle inspections, and delivering high-quality maintenance and repairs.

Primary Responsibilities

• Diagnose and troubleshoot customer concerns using the latest technical and administrative tools.
• Maintain a courteous and professional attitude with every customer interaction.
• Assist as a secondary greeter at the Service Drive to acknowledge customers promptly.
• Stay current with technical publications, Service Comm, and Asist terminal operations.
• Deliver safe and reliable vehicle service, addressing all original concerns before recommending additional services.
• Inspect vehicles for maintenance needs and potential sales opportunities according to factory and local area recommendations.
• Return vehicles clean or cleaner than when received.
• Participate in all factory and in-house training programs.
• Complete all required paperwork accurately and completely, ensuring all shop forms are attached to the repair order.
• Perform other duties as assigned by the Service Manager, Assistant Service Manager, or Group Leader.
• Report to work on time, prepared, and dressed in a clean uniform.

Why Join Us?


Joining Mike Johnsons Hickory Toyota means becoming part of a winning team that values your skills and dedication. We provide excellent earning potential, growth opportunities, and leadership that supports your professional development.

Our comprehensive training programs and professional work environment ensure you have the tools to excel and deliver the best service in the automotive industry.

We are proud to be an Equal Opportunity Employer and maintain a drug-free workplace.

Job Requirements: Qualifications

• Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Proven ability to meet or exceed goals.
• Excellent communication and customer service skills.
• Professional appearance and strong work ethic.
• Positive attitude with high energy and enthusiasm.
• Ability to read and comprehend technical instructions and exercise good judgment.
• Valid state driver's license with a good driving record.

Education

• High school diploma or equivalent required.
• ASE certification or equivalent technical aptitude required.
• Technical or trade school degree preferred.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace .

We Would Really Like To Hear From You!