Customer Service Rep. Transfer Station

Job Description

Job Description

Description:

POSITION SUMMARY: This position is responsible for operating and securing the scale house at the Riley County Transfer Station. A person in this position is responsible for weighing, inspecting and assessing charges, to the public and commercial trash haulers, for the disposal of municipal solid waste in the transfer station and other waste areas using automated scale and computer systems.

Saturday and holiday hours will be required. Part-time position will require at least 20 hours per week.

ESSENTIAL FUNCTIONS:

• Operates and secures the transfer station scale house.
• Weighs and inspects loads of municipal solid waste and applies appropriate charges.
• Collects, records and is responsible for money received from customers.
• Verifies and records weight amount on scale tickets.
• Inspects loads of municipal solid waste for hazardous or unacceptable materials.
• Directs customer traffic to unloading space.
• Directs patrons to sort appliances with freon to separate piles for reclamation. 
• Supervise, weigh, and record customer removal of firewood, compost, and wood chips.

SECONDARY FUNCTIONS:

• Assists with the cost accounting process by pricing, totaling and summarizing timecards, equipment use records, material charge sheets and other records.
• Places charge account numbers on commercial customer vehicles.
• Measures vehicles to determine cubic yards for assessing charges when scales are inoperative.
• Cleans interior and exterior of scale house as needed.
• Performs related work as required during and after regular hours, any day of the week, including holidays.
• Performs other duties as assigned.

Requirements:

Education : Highschool diploma or equivalent required.

License(s)/Certification(s): Must possess a valid driver’s license.

Experience: Knowledge of the methods and practices essential to the operation of automated scales and computer software for solid waste operations.

Skills: Basic knowledge of computer operations, including Microsoft Office Suite. Ability to make mathematical computations with efficiency and accuracy. Ability to communicate clearly and concisely both verbally and in writing. Ability to operate automated truck scales, computers, calculators, and related office equipment. Ability to work independently with little supervision. Ability to understand and follow complex oral and written instructions. Attention to detail is required. Ability to establish and maintain effective working relations with other employees, and the general public.

Physical Demands/Effort: The physical demands described represent those required to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required to stand; walk; sit; use hands to finger, handle, reach with hands and arms; talk or hear; climb and bend. The employee must occasionally lift/pushes/pulls 25+lbs, frequently lifts up to 25lbs. Specific vision abilities required by this job include close vision, color vision, depth perception.

Work Environment/Conditions: The work environment described represents that encountered while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate with some exposure to loud trucks and heavy equipment. There may be noticeable odors present. Employees must be comfortable working in inclement weather conditions, including snow and severe storms. While the building is climate controlled, temperatures may fluctuate, especially with the pay window open.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related or a logical assignment of the position.

The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.