Sales Assistant - Dallas Metro Area

Sales Assistant

Reporting to the Director of Sales, the Sales Assistant is responsible for supporting the new home sales process. The Sales Assistant also assists in maintaining the assigned showhomes or sales center and provides customers with an exceptional customer experience throughout the home buying process.

Your day-to-day responsibilities will include:

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with showhome tours, product information and purchase process. Answering incoming calls and emails, and book appointments.
• Assisting in qualifying potential purchasers and convert them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring showhome(s) or sales center are appealing and presentable. Attending to items such as tidying dcor items, straightening signage, maintaining inventory of kitchen and washroom supplies etc., and identifying items of concern or in need of repair.
• Supporting customers throughout the home building process and coordinate project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

Essential Requirements:

• High School Diploma, or equivalent.
• Minimum 6 months of sales experience, preferably in residential home building industry.
• Valid driver's license and access to a reliable vehicle.
• Satisfactory verification of criminal record check.
• Comfortable using office equipment, Microsoft Office Programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar etc.).

Key Values:

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Taking responsibility for the outcomes of decisions and actions.

Working Conditions:

You primarily work in a show home or sales center setting. Hours are primarily regular business hours with evenings and/or weekends as well as travel to off-site meetings or other show homes are occasionally required.