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Customer Service Attendant

Wetlands Water Park

JOB OPENING: Customer Service Attendant

JOB TITLE: Customer Service Attendant 

QUALIFICATIONS: 

  • Aquatics experience preferred

  • Prior customer service/group sales experience 

EXPERIENCE:

  • Accounting, safety and problem solving skills

  • All areas of customer service knowledge and experience

  • Promotion of excellent customer service through communication and action 

PRIMARY DUTIES: 

  • Captain of all groups, parties and programs at the park

  • Communicating with supervisors

  • Issuing wrist bands for height required slides

  • Operate public address system and relay messages

  • Promotion of good will and excellent service to all patrons

  • Responsible for customer service office and duties

  • Selling of merchandise and coordinating payments

  • Documentation and logging of all incidents involving issuing season passes, including photo taking, filling out documents and handling payments

SECONDARY DUTIES: 

  • Assist with after hours parties

  • Assist in any capacity relating to customer service (café, admissions, etc.) 

  • Minor cleaning and maintenance

RESPONSIBLE TO: 

Seasonal Water Park Manager and Water Park Director

Vacancy posted more than 2 months ago
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