Contact Center Supervisor
Slide
Responsibilities Lead, coach, and develop a team of representatives to drive performance and service excellence. Monitor team productivity, call metrics, and performance trends to improve outcomes. Support escalations and complex issues while ensuring high‑quality resolutions. Oversee scheduling, timekeeping, and adherence to workforce expectations. Identify and implement process improvements using data and interaction analytics. Ensure compliance with data accuracy, policy structure, and regulatory standards. Qualifications High school diploma required. 3+ years of leadership experience in a high‑volume contact center. 1+ year of experience in P&C insurance. Experience with Five9, Power BI, and Guidewire. Active 20‑44 insurance license. Strong leadership, analytical, and organizational skills. Ability to thrive in a fast‑paced, metrics‑driven environment. Desire to live Slide’s Core Values. Benefits Slide offers a comprehensive and affordable benefits package that includes a Lifestyle Spending Account, and health coverage across physical, emotional, financial, social, and professional aspects. #J-18808-Ljbffr Slide
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Contact Center Supervisor in Tampa, FL vacancy
- ...part of our Slide Vibe/award‑winning culture where collaboration and innovation are expected, recognized and rewarded. As a Contact Center Supervisor , you’ll guide a high‑performing team, drive operational excellence, and play a key role in shaping customer interactions...Suggested
- ...Contact Center Operations Supervisor MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process...SuggestedFull timeTemporary workCasual workWork at officeLocal areaRemote workFlexible hours
- Slide, based in Tampa, Florida, seeks a team leader to coach and develop representatives in a high-volume contact center. The ideal candidate will possess strong leadership skills and a proven record of enhancing performance metrics. This role requires at least 3 years...Suggested
$77k - $92k
...Candidate We are seeking a skilled and results‑driven Senior Call Center (Contact Center) Manager with extensive, direct experience in fast‑... .... Manages complex functions with subordinate managers, supervisors, professionals and other staff. Directs major programs to achieve...SuggestedWork at officeLocal area- Join to apply for the Contact CenterQuality Assurance Manager role at MCI 1 week ago Be... ...lead the QA function in our BPO contact center. You will be responsible for ensuring service... ...for the job. You may be asked by your supervisors or managers to perform other duties. You...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal area
- ...launch solutions that improve CSAT, reduce handle time, and deflect contacts. Define strategy, ship high-impact features, and continuously... ...ticket deflection Integrate AI features with CRM and contact center platforms to create seamless agent and customer experiences...Contract workSeasonal workVisa sponsorshipShift work
- ...child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids,... ...families, teachers, state licensing authorities, community contacts, and corporate partners Use your business, sales, and marketing...Local area
KinderCare Education LLC
Tampa, FL3 days ago - ...Position Overview As a Center Director, you will support educational staff and families, manage business operations, and build community... ...with families, teachers, licensing authorities, community contacts, and corporate partners Use business, sales, and marketing skills...Local area
KinderCare Education
Tampa, FL3 days ago - ...functions, activities, and projects of a clinical care delivery center. Responsibilities include the managing, planning and... ...maintain a safe environment. • Perform other duties as assigned by supervisor. • Prepare center productivity reports (metrics) on a weekly...Work at officeFlexible hours
Miami Beach Medical Group
Temple Terrace, FL5 days ago - ...certifications. If you require assistance with your employment application or need reasonable accommodations to perform job duties, please contact our Talent Acquisition team at ****@*****.*** . Employee Benefits: At Kedrion Biopharma Inc., we believe in taking...Local area
KEDPlasma USA
Tampa, FL5 days ago - ...Hiring Pay Range Min: Hiring Pay Range Max: Center Quality Manager KEDPLASMA is a subsidiary of Kedrion Biopharma... ...need reasonable accommodations to perform job duties, please contact our Talent Acquisition team at ****@*****.*** ....Contract workLocal area
Kedrion S.p.A.
Tampa, FL4 days ago - ...Return to Job Search U-Haul Moving Center General Manager U-Haul is looking for a responsible, motivated and thoughtful person to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient...Start working todayLocal areaWeekend work
U-Haul
Tampa, FL2 days ago - KinderCare Learning Companies is looking for a Center Director in Tampa, Florida. In this role, you will hire and develop an exceptional team of educators while fostering partnerships with parents and community members. The ideal candidate should have leadership experience...
- KinderCare Education in Tampa, Florida, seeks a Center Director to oversee education staff and operations. You will cultivate relationships with families and the community to grow KinderCare's presence. The ideal candidate will have leadership experience, excellent customer...
- Children's Nest Day School in Tampa, Florida is seeking a dynamic and bilingual Center Director to oversee program development and staff management. This role involves promoting an inclusive environment that supports educational growth and cultural enrichment within the...
- ...assistant general manager! As assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving. Responsibilities Run daily operations...Local areaImmediate startShift work
U-Haul International, Inc
Tampa, FL4 days ago - KinderCare Education LLC, based in Tampa, FL, is hiring a Center Director to lead and inspire our team in providing high-quality early childhood education. In this role, you will engage with families, develop educators, and extend KinderCare's community presence. The ideal...
- GTE Financial is looking for a Community Financial Center Manager in Tampa, Florida. This role involves leading a team to drive sales, enhance member experiences, and maintain high service quality. The Manager will work outside sales 2-3 days a week, coach staff, and implement...2 days per week3 days per week
- MG2, an affiliate of Colliers Engineering & Design, is seeking an Architectural Project Manager - Data Centers to join our Client Programs Market team. You will lead project teams through design, documentation, permitting and construction administration, while managing...Contract work
- Jacobs is seeking a Manager of Construction (MOC) - Data Center Operations to lead project delivery for a Tier-1 data center client. You will interface with the business, manage site managers, and drive safety, schedule, cost, quality and client satisfaction across multiple...Contract work
$270k - $290k
...Job Description Job Description Associate Center Clinical Medical Director Tampa, FL COMPENSATION: $270-$290k base + Bonus and... ...Bilingual: Spanish Speaking Preferred For more information, contact: Bhavini Scianablo ****@*****.*** 3...Work at officeRelocationMonday to FridayOptigy Group
Tampa, FL8 days ago- ...& PTO Short and Long‑Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs For a more detailed view, visit: High School graduate or equivalent, 18 years or...Temporary work
$3,000 per month
Traveling Spa Sales Manager $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services? We’re hiring Travel...Flexible hoursDermafix Spa
Tampa, FL4 days ago- ...selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel ****@*****.***. Requesting Information About the AEDT - NYC Local Law 144: Candidates who...Work at officeLocal areaRemote work
FirstService Residential
Tampa, FL2 days ago - Sodexo is seeking a Senior Sales Director, Data Center Solutions to accelerate growth in the data center market. The role focuses on selling integrated support services and requires experience in engaging executive-level clients and developing customized solutions. Ideal...Remote job
$90k - $115k
...or Andover, MA); 3 days in the office weekly, with the ability to travel 25%. Responsibilities Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Act...Temporary workWork at officeICP Group
Tampa, FL1 day ago- A leading luxury spa group in the United States is seeking a Traveling Spa Sales Manager. This senior-level position requires strong sales leadership skills and a proven track record in high-end services. The successful candidate will lead operations at various MedSpa locations...
$16 per hour
...(County Department) Employment: Full‑time • Locations: 3 sites Responsible for front desk operations, customer service, and call‑center duties. Duties include handling inquiries and providing support to department staff. Food Service Director / Dining Services Director...Hourly payFull timeNight shift$3,500 per month
Job Title: Multi-State Travel Sales Manager Job Type: Full-Time | 1099 Contractor Location: Various U.S. Spa Locations (Travel Required) Compensation: $3,500 Monthly Base + Commission (3%, 5%, 7%) About the Role As a Travel Sales Manager, you'll visit ...Full timeFor contractorsRemote workDermaVe Spa
Tampa, FL2 days ago- ...will lead collections teams, develop performance initiatives, and engage with internal stakeholders to ensure compliance and operational success. A commitment to ethical conduct and proven experience in call center operations is essential. #J-18808-Ljbffr Mass Markets
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Supervisor. Be the first to apply!
Related searches
- center supervisor Tampa, FL
- network operations center manager Tampa, FL
- center manager Tampa, FL
- senior center manager Tampa, FL
- service center manager Tampa, FL
- contact center manager Tampa, FL
- senior center director Tampa, FL
- center director Tampa, FL
- healthcare call center Tampa, FL
- call center night shift Tampa, FL