Entry-Level Product Support Specialist — Elevate Customer Experience
Year Up United
Year Up United, a national nonprofit in Banking, Insurance & Investment, seeks an Entry Level Product Support professional for our Customer Service & Support team. In this role, you'll troubleshoot basic product issues, respond to customer inquiries, and escal complex cases. You'll collaborate with cross-functional teams, document support interactions, and help improve user experiences. Ideal candidates are detail-oriented, strong communicators, eager to learn, and committed to our mission of #J-18808-Ljbffr Year Up United
$63k - $75k
...the background screening experience through visibility and... ...: Role Overview The Product Specialist is an entry-level product support and enablement role. This... ...workflows, common use cases, customer scenarios, support... ...elsewhere, and when to elevate for Product Management...Entry levelWork at officeLocal area- ..., don't administrate it. Our customers are lean teams, often one to... ...hands-on setup, training and support we give them is what they value... ...great deal to how customers experience Membee. THE ROLE: You will be... ...and tickets, help content, in-product help, and the AI that...Entry levelFull timeContract workWork at officeRemote work
- ...providing an exceptional customer experience, while delivering... ...third line technical support for customers in North... ...Service Management products. As part of this team... ...the Product Support Specialist is expected to possess... ...effectively with people at all levels within a customer...SuggestedWork experience placementFlexible hoursShift work
- ...a nice-to-have: our customers pay 5–15x more than... ...is Vitalize’s first support role dedicated to expanding... ...Eastern time. As a Product Support Specialist at Vitalize, you... ..., and Customer Experience, to resolve them efficiently... ...efficiency. High level of autonomy while...SuggestedWork at officeFlexible hours
$91.63k - $115.92k
...be healthy and well. The Sr Product Specialist plays an essential role in the... ...delivery of materials that support decision-making at the leadership level. This individual will demonstrate... ...teams (Actuary, Marketing, Customer Experience, Networks, Vendors, etc.) to collect...SuggestedTemporary workWork experience placementLocal areaRemote workWork from homeHome office- At the company, we're building the product development system for teams and agents. AI... ...world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at the company, you’ll contribute to the...Local areaRemote work
$35k - $65k
...We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting... ...a smooth and positive customer experience throughout the booking process. This is an entry-level opportunity within the travel...Entry levelRemote workFlexible hours$75k - $85k
...effective. What You Will Do As a Product Support Specialist, you’ll be the go-to... ...product support and elevate issues to product/engineering... ...professional with excellent customer service skills. You are highly... .... Qualifications: Experience supporting SaaS products (...Remote work$57.38k - $67.5k
...coupled with the patient-centric experience across our domestic and... ...looking for a motivated Product Support Specialist I to join our team. You have... ...methodically, and know when to elevate Comfort navigating web... ...developer tools at a basic level Experience writing support...Local areaRemote workFlexible hours$25 - $28 per hour
...Job Title: Sales Support Specialist Location: Remote... ...high-performance products that improve energy... ...to exceptional customer service. We thrive... ...Support territory-level initiatives to... ...written and verbal CRM experience preferred (e.g.,... ...Tech Career: Entry-Level Sales & Support...Entry levelFull timeRemote workWork from homeNight shiftAfternoon shift$18 - $25 per hour
...is seeking an Email Support Specialist to join our team as a... ...based in Dallas. This entry-level role offers an excellent... ...a foundation in customer support while contributing... ...information about products and services, and ensure... ...a positive customer experience. This position offers...Entry levelHourly payFull timeWork at officeRemote work$24 - $31 per hour
...firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables... ...Blend is growing our Support team to work closely... ...point for customers and elevate key issues internally... ...limited to function, level, geographic location,...Hourly payFull timePart timeLocal areaWeekend work- ...part of our growing, global Product Support team, you will be a critical... ...delivering exceptional user experiences. This role goes beyond basic... ..., Contact Rate, and Service Level Agreements (SLA).ResponsibilitiesAnalyze... ...5+ years of experience in a customer-facing product support role,...
- ...recruiting on behalf of our client for an entry-level, fully remote Chat Support Agent to join their growing customer experience team. This is a great opportunity for someone... ...simultaneously Answer questions about products, services, orders, and account issues Troubleshoot...Entry levelFull timeCasual workRemote workHome officeFlexible hoursShift workAfternoon shift
- ...Talentoma is seeking a Product Support Specialist to handle product questions, account access steps, and user-reported issues. This remote role sits on the product support team and collaborates with customers and internal teams to guide users confidently through solutions...Remote workShift work
$70k - $80k
...pay will be based on your skills and experience — talk with your recruiter to learn more... ...retailers. We empower our customers with branded apps and an industry‑leading... ...journey and expanding our US team with a Product Support Specialist who will play a key role in supporting...Work experience placementRemote work$50k - $70k
...have over 40 years’ experience and expertise in... ...around the world. Our products enjoy the highest... ..., Efficient, Customer-focused, and Trustworthy... ...seeking a new support person to join our... ...a Product Support Specialist to join our growing... .... Due to the level of interaction required...Remote work$80k - $100k
...Position Summary As a Product Support Specialist at Cadwell, you’ll be the expert our customers turn to when they need help getting the most out of their medical devices... ...as the team and business evolve Education / Experience Associate degree in a related field, or 2+...Remote workFlexible hoursWeekend work$4,696 - $6,000 per month
...000 USD per month Summary: Product questions, account access steps,... ...the daily work for this Product Support Specialist. The specialist reviews customer-reported technical issues, clarifies... .... About 1-2 years of related experience in product assistance, software assistance...Remote workWork from homeDay shift$50.9k - $72.85k
...known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love... ...Description: The Product Support Specialist (PSS) will be responsible for... ...their growth. This is a mid-level, remote position. Essential...Temporary workRemote work$60k - $75k
Product Support Specialist Black Kite New York, New York, United States About this position ABOUT... ...has earned consistent recognition from customers and industry analysts alike. WHY... ...is the front line of the Black Kite experience — the first voice, first reply, and first...Remote workWorldwideFlexible hours$131.04k - $210k
...About the role As a Product Support Specialist, you'll be at the front lines... ...article: understanding how a customer has built on our platform (... ...technical product support experience at a high-growth tech... ...or strategic accounts: exec-level communication, escalation management...Contract workWork at officeVisa sponsorshipFlexible hours- ...Summary This position is for a Product Support Specialist who will be responsible handling Level-2 and 3 support calls, and... ...technical issues for Imperva customers. Essential Functions Handling... ...high-level Technical Support experience with an additional 2 years of...Full timeTemporary workLocal areaRemote workShift work
- ...family of Penta products is STRUXI Labor Cost... ...Product Specialist you’ll be the primary... ...resource optimizing our customers' use of the... ...via help center support ticket. Schedule... ...problems. You have experience working in or are... ...directed with a high level of attention to...Full timeRemote workFlexible hours
- ...About This Role You're Customer Success's closest partner on the Product team. You take technical... ...also help us change how support works. We want clients to... ...contact list uploads and data entry, and help clients using... ...a script. Hands‑on experience with AI tools. You've used...Shift work
- ...compassionate Member Support Specialist to support our members... ...a smooth, supportive experience. You'll also... ...success, marketing, and product to help improve our processes... ...re Looking For Prior customer-facing work... ...to take on increasing levels of responsibility Flexible...Entry levelWork experience placementWork at officeFlexible hours
- ...Black Kite New York, NY, United States is seeking a Product Support Specialist to be the first voice and reply for our customers. You will troubleshoot real issues, become a product expert, and support a growing TPCRM platform with opportunities to grow in cybersecurity...Remote work
$90k - $120k
...the tools to transform customer communications with... ...action. Power better support, sales and operations... ...speak to.The AI Agent Product Specialist role starts with two... ...jumping off point for entry-level talent looking to... ...Shape Conversational Experiences: Build AI Agents on the...Entry levelFull timeWork experience placementInternshipWork at officeImmediate start$40k - $55k
...Remote Client Support Representative Travel We are seeking dependable and service-oriented individuals... ...coordination, and ensuring a smooth customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior...Entry levelRemote jobFlexible hours- Accurate Background is seeking a Product Specialist in the United States. This entry-level role focuses on building product knowledge, supporting internal teams with repeatable questions, and maintaining product documentation to ensure clear, accurate information. The...Entry level
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