Care Coordinator

Join to apply for the Care Coordinator role at LCMC Health LCMC Health is a New Orleans-based, non-profit health system committed to providing exceptional care for every individual and community in Louisiana and beyond. We prioritize a compassionate approach, treating people like family, and do things a little differently to meet the unique needs of our communities. We operate six hospital locations: Children's Hospital New Orleans, East Jefferson General Hospital, New Orleans East Hospital, Touro, University Medical Center New Orleans, and West Jefferson Medical Center. Additionally, we have a network of urgent care centers across the greater New Orleans area, staffed by over 2,800 physicians specializing in a wide range of medical fields. Job Description Why a Great Place to Work: At LCMC Health, we value the unique qualities each employee brings. Our culture celebrates the extraordinary in everyday work, reflected in our caring environment and dedicated staff. Every patient, family, and life we touch benefits from our collective efforts. Essential Functions Develop individualized care plans with prioritized goals considering patient and caregiver preferences. Assess patients' health status through outbound calls. Identify gaps or barriers in treatment plans and coordinate care, including referrals. Ensure smooth discharge processes with necessary services and medication reconciliation. Triages symptom-based calls per protocols for various patients. Enroll patients in home monitoring programs and manage alerts. Provide general health guidance from approved sources, assessing caller needs. Document workflows in EPIC system for tracking and quality purposes. Educate patients on self-management, chronic, and acute disease processes. Partner with providers to meet quality and cost management goals. Monitor enrolled members throughout the care continuum. Engage with leadership and physician groups to discuss clinical cases. Participate in case conferences to develop tailored care strategies. Job Qualifications LA CNA Certification required. Adult First Aid & CPR Certification required. Memory care experience preferred. Experience working with elderly preferred. Work Shift Variable hours, United States based. Additional Information LCMC Health is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr LCMC Health