Seasonal Part Time Recreation Assistant - Joe Farmer Recreation Center

Job Title

Facilitator for Recreational Activities at Joe Farmer Recreation Center

Job Description

Hiring Range: $15.4485 - $18.9251 Full Range: $15.4485 - $22.4016 Check Out Joe Farmer Recreation Center! This posting may close at any time once a sufficient number of applications have been received. This position is seasonal and will end on August 7, 2026. Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play. Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence." At the City of Allen, our employees bring the PRIDE values to life: People First – Prioritizing others Respect – Treating everyone with courtesy and dignity Integrity – Serving with honesty and trust Deliver – Following through and exceeding expectations Excel – Driving innovation and continuous improvement We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

The purpose of this position is to facilitate the provision of recreational activities for City of Allen and surrounding area residents. This is accomplished by providing numerous forms of customer service at the Joe Farmer Recreation Center. Other duties may include registering citizens for classes, activities, processing POS transactions, registering citizens for membership, assisting in opening and closing duties, maintaining the facility, providing various administrative services and interfacing with other City employees and citizens. This position does not provide direction to other employees.

Essential Job Functions

The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Primarily responsible for the transportation of senior citizens to and from the Senior Center. This includes assisting seniors on and off motor vehicle transportation as well as lifting equipment (e.g. walkers, wheelchairs, etc.) on to and off of the motor vehicle transportation. Also responsible for mobility assistance during field trips for the Senior Center.
• Responsible for setting up and breaking down activity rooms for weekly events which includes setting up and moving tables, lifting chairs from stacks and moving chairs throughout the room.
• Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities inside facility and on outings and by answering member questions and concerns. Assists with meal preparation and clean-up.
• Registers citizens for classes, activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
• Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments.
• Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
• Assists in opening and closing facilities duties, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
• Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.
• Provides various administrative services by ensuring safety in facility, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.
• Operates under the City of Allen's core values of People First, Respect, Integrity, Deliver and Excel.

Job Requirements

Minimum Qualifications Education & Experience Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining: High School diploma or equivalent with no prior relevant work experience.

Certification and Other Requirements

• Clear criminal background check and pre-employment drug screen
• CPR/First Aid Certification or ability to obtain within sixty (60) days of employment
• Food Handlers Certification or ability to obtain within thirty (30) days of employment

Hours/Work Schedule

• This is a part-time, seasonal position, employment will end on August 7th, 2026.
• Shift is Tuesday-Friday 2:30pm-6:30pm and Saturday 8-12pm.
• Assist with some special events.
• Schedule may be modified if department needs arise.
• May be required to work overtime if needed.
• Dress Code: khaki, black, or navy pants, COA shirt with the exception of Friday and weekends jeans are allowed. Can wear khaki, black or navy blue shorts during summer months (May-Sept).

Overall Physical Strength Demands Medium - Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. This position requires standing and walking for extended periods of time.

Supplemental Information

Knowledge Of:

• Customer service practices in a community or recreation setting
• Senior programs, facility operations, and event logistics
• Recreation software systems (e.g., ACTIVE Net) for registration and payments
• POS transactions, cash handling, and daily reconciliation
• Safe lifting and mobility assistance techniques for seniors and equipment
• Room setup/teardown for events and activities
• City safety policies and emergency procedures
• Basic food handling and cleanup
• Administrative and clerical support tasks
• City of Allen PRIDE values and service standards

Skilled In:

• Delivering friendly, respectful service to seniors and the public
• Assisting with transportation and mobility needs safely and professionally
• Using recreation software to register participants and process payments
• Handling cash and POS transactions accurately
• Communicating clearly with patrons and team members
• Setting up and breaking down event spaces efficiently
• Identifying and reporting facility issues or safety concerns
• Supporting meal preparation and clean-up
• Managing multiple responsibilities in a fast-paced environment
• Maintaining a clean, organized, and welcoming facility

This job description does not constitute an employment agreement between the City of Allen and employee and may be revised by the employer as needed. The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services. The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States.