Branch Manager

Branch Manager OpportunityHelp at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job Summary:We are currently seeking an experienced Branch Manager to oversee daily office operations in Dekalb/Rockford, IL locations. The Branch Manager will also ensure quality service delivery to all of our clients. This is an ideal role for individuals with experience providing leadership in a healthcare setting. Work hours for this role are normally Monday - Friday 8:00AM - 5:00PM but will vary to support business needs. Salary between $50,000- $55,000 annually.As a People Leader:You lead with empathy, vulnerability, and honestyMust have a love of learningEndless curiosity and an enthusiasm for continuous improvementTeam-first mindsetEmpower and inspire full time associates through coachingHold others to high standardKnows how and when to celebrate successBenefits:Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.Responsibilities:Organize and administer all services and office operations within the serviceOversee recruitment, screening, selection and training for all field and administrativeImplement and interpret service and operationsDelegate duties and establish proper accountability for staffSupervise and direct services and operations ofCoordinate recognition program within the companyMaintain liaison with local contracting entity with regard to contract services andCoordinate timesheets and complete payroll entry formsProcess authorizations to ensure updated information is documented on clientCoordinate the opening of newPerform monthly service calls to clients to ensure adequate caregiver performance and client satisfaction.Minimum Qualifications:Minimum of 3 years of experience in social service administration, 3 years of experience in the provision of in-home services to the elderly and/or disabled, OR a degree from an accredited four-year institutionExperience with in-home care servicesValid driver's licenseAvailability to be on-call for caseload-relatedProfessional oral and written communication skillsAbility to organize, administer, and evaluate ongoing services in a multi-phasedBranch Managers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.Help at Home's mission is to be the leading national provider of high quality, person-centered care and support to the elderly and people with disabilities in their homes and community-based settings. The core to our services are highly trained, compassionate and dependable caregivers who are supported by our local teams with the resources and expertise to deliver unsurpassed care. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.Data Security and Privacy StatementAt Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.