Fraud Operations Specialist

Job Description

Job Description

Location Options:

• Overland Park, KS (Hybrid – 4 days/week onsite to start) OR
• Allentown, PA (Hybrid – 4 days/week onsite to start)
  (Note: Schedule may transition to 3 days/week onsite later in the engagement based on workload and business needs.)

The Mission: Protecting Corporate Integrity & Data Governance

On behalf of our client , a major enterprise organization, we are seeking a dependable, detail-oriented Fraud Specialist . This role sits within an elite investigative function responsible for conducting fact-finding inquiries into internal policy violations, compliance matters, and customer privacy concerns.

Working under the guidance of senior investigators, you will be responsible for gathering evidence, analyzing multi-source data, and building comprehensive case files. This is a high-discretion position that demands sound judgment, objective analytical thinking, and meticulous documentation skills. If you are an investigative researcher, legal support specialist, or compliance analyst looking to step into a structured corporate environment, this is your next career move.

Key Responsibilities & Daily Tasks

• Investigative Research & Fact-Finding: Conduct structured investigations into policy non-compliance, corporate governance matters, and customer privacy issues in accordance with established procedures.
• Data Gathering & Analysis: Extract, review, and analyze information from internal databases, enterprise records, and cross-functional business partners to support investigative findings.
• Case Management & Documentation: Document all investigative activities, evidence, and recommendations in enterprise ticket/case management systems. Maintain immaculate case logs to ensure timely resolution.
• Executive Summary Preparation: Draft clear, objective investigative summaries, formal reports, and supporting evidence packages for Corporate Investigations, Legal Counsel, Privacy, Compliance, and Human Resources leaders.
• Cross-Functional Collaboration: Partner directly with internal attorneys, HR business partners, compliance officers, and department heads to gather evidence and resolve complex investigative matters.
• Privacy & Regulatory Support: Assist with customer privacy inquiries, data breach reviews, and regulatory response activities as needed.
• Confidentiality: Maintain absolute discretion and handle highly sensitive corporate, employee, and customer information in accordance with rigid legal and company standards.

Required Qualifications & Experience

• Professional Background: 1 to 3 years of professional experience in Corporate Investigations, Compliance, HR Investigations, Fraud/Risk Management, Legal Support, Law Enforcement, or a closely related analytical field.
• Investigative Skill Set: Proven track record conducting research, gathering evidence, performing root-cause analysis, and writing formal case documentation.
• Technical Proficiency: Hands-on experience with Microsoft Office Suite and familiarity with enterprise ticket/case management systems. Basic data analysis and reporting skills are required.
• Critical Soft Skills: Exceptional attention to detail, sound judgment when handling sensitive matters, strong written/verbal communication, and the ability to manage a high-volume caseload against tight deadlines.
• Education: High school diploma required; some college coursework or a Bachelor's degree is strongly preferred.

Preferred Qualifications

• Direct experience handling sensitive customer, employee, or proprietary business data within a corporate environment.
• Prior exposure to compliance, data privacy, employment policy, or internal corporate audit investigations.
• Experience using data reporting, case tracking, and documentation tools to summarize multi-source information.

Why Join Our Client’s Team?

• High-Visibility Impact: Your research and documentation directly protect the organization's legal standing, culture, and customer trust.
• Structured Professional Development: Learn and execute enterprise investigative frameworks alongside veteran investigators and legal counsel.
• Balanced Hybrid Model: Enjoy the stability of a collaborative, regional office environment paired with modern workplace flexibility.

WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.

Company Description

WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.