CMA Administrative Property Assistant

Administrative Support Position

Position Purpose: Provides administrative, clerical, and operational support to Community Association Managers and the Division Manager for an assigned portfolio of communities in the Augusta market. This non-exempt position focuses on documentation, customer service, system processing, and observational drive inspections, supporting efficient day-to-day operations.

Major Tasks, Responsibilities, and Key Accountabilities

• Provide routine administrative support to Community Association Managers and Division Manager.
• Maintain electronic records, files, and documentation in the Vantaca system.
• Prepare, scan, copy, mail, and distribute correspondence and association documents.
• Process compliance items, architectural requests, and inspection reports in Vantaca.
• Track invoices, charges, and administrative records as directed.
• Manage keys, access cards, parking decals, and related inventory.
• Assist with scheduling amenities, inspections, vendors, and appointments.
• Conduct monthly driving inspections of assigned communities; document observations and upload reports and photos into Vantaca.
• Report observed property condition or compliance concerns to assigned Community Association Manager.
• Provide courteous customer service to homeowners, vendors, and internal staff.
• Assist with special administrative projects assigned.

Compensation: $16$20 Hourly depending on experience

Location: Onsite - Augusta, GA

Benefits:

• 401(k)
• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off, paid holidays

Dress Attire: Business Casual per CMA Dress Code

Schedule: Monday through Friday, standard hours 9:00 AM to 5:00 PM (to be determined by Supervisor).

Qualifications

• High school diploma or equivalent required.
• Administrative or clerical experience required; HOA or property management experience preferred.
• Experience with Vantaca or similar property management software preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Strong organizational, communication, and customer service skills.
• Valid driver's license with a clean driving history and reliable transportation required for drive inspections.
• Must pass a background check.

Work Environment & Physical Requirements

• Office-based position with periodic travel within the Augusta area for site inspections.
• Must be able to sit, stand, walk, bend, and lift up to 2530 pounds occasionally.

Disclaimer

This job description is intended to describe the general nature and level of work performed by a team member in this role. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, assign, or reassign duties and responsibilities as business needs evolve. This job description is not intended to create, nor should it be construed as, a contract of employment, either express or implied. Employment with CMA is at will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without notice or cause, subject to applicable law. The company reserves the right to modify, interpret, or apply this job description in any way the company desires, and it may be revised at any time as business needs require.