Adobe Experience Manager Author - Marketing Delivery & Enablement

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:In accordance with Truist in-office expectations, this role will be in office 5 days/week, for those candidates who live within 35 miles of a Truist hub facility. Truist is seeking a detail-oriented and execution-focused AEM Author to support the creation, publishing, and optimization of digital content experiences within Adobe Experience Manager (AEM). This role sits within the Marketing Delivery & Enablement team and is responsible for translating marketing and content strategies into high-quality, compliant, and user-friendly web and landing page experiences.The ideal candidate combines strong hands-on AEM authoring skills with an understanding of digital content operations, templated component usage, and cross-functional collaboration in a regulated environment.Key ResponsibilitiesAEM Authoring & Content ExecutionBuild, edit, and publish web pages and digital experiences using Adobe Experience Manager (Sites)Leverage templates, components, and content fragments to assemble pages aligned to brand and UX standardsConfigure page properties, metadata, tagging, and SEO elementsEnsure proper linking, navigation structure, and accessibility standards are metManage content updates, publishing schedules, and version control within AEMDigital Content DevelopmentExecute end-to-end content builds for landing pages, campaign pages, and site updatesApply approved creative assets, copy, and component configurations to deliver accurate experiencesPartner with Content Creators, UX, and Digital Strategists/Channel Leads to ensure alignment with business goals and timelinesSupport personalization and localization efforts using available AEM capabilitiesConduct thorough content QA including layout validation, links, responsiveness, and accessibility checksCollaboration & Workflow ManagementWork closely with Audience Builders, Channel Leads, Creative, Adobe Product Partners, MarTech Partners, Legal, and UX teamsParticipate in content intake, sprint planning, and delivery status updates (Working knowledge of Workfront and Rally a plus)Ensure alignment with compliance, brand, and accessibility standardsMaintain clear documentation of page builds, requirements, and approvalsSupport publishing workflows, including approvals and scheduled releasesQuality Assurance & OptimizationPerform QA across browsers, devices, and screen sizes to ensure consistent user experienceIdentify and resolve content or rendering issues within AEMSuggest improvements to templates, components, and authoring processes to enhance efficiencySupport A/B testing and optimization efforts by accurately implementing test variationsMaintain high standards for accuracy, usability, and brand consistencyData & ComplianceAdhere to digital governance, accessibility (e.g., WCAG), and privacy requirementsEnsure content aligns with legal and regulatory standards, particularly in financial servicesSupport audit and compliance readiness through documentation and adherence to workflowsEnsure proper handling of customer-facing content and disclosuresRequired QualificationsBachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience)5+ years of experience in digital content authoring or web content managementHands-on experience with Adobe Experience Manager (AEM Sites) or similar CMS platformsExperience building and publishing web pages using templates and reusable componentsStrong attention to detail with a rigorous QA and testing mindsetAbility to manage multiple content requests and deadlines simultaneouslyPreferred QualificationsExperience in financial services, banking, or other highly regulated industries (strongly preferred)Familiarity with accessibility standards (WCAG), SEO best practices, and digital usability principlesExperience working within structured delivery frameworks (Agile or similar)Basic understanding of HTML/CSS for troubleshooting content or layout issuesFamiliarity with Adobe Experience Cloud tools (e.g., Analytics, Target, AEP)Experience supporting personalization or localization in digital experiencesUnderstanding of digital performance metrics and optimization techniquesKey CompetenciesDetail-oriented with a strong focus on accuracy and qualityStrong organizational and time management skillsEffective communicator and collaborator across cross-functional teamsProblem-solving mindset with the ability to troubleshoot content and rendering issuesProcess-driven with a continuous improvement mentalityGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.EEO is the LawE-VerifyIER Right to WorkJob SummaryJob number: R0115638Profession: Marketing, Communications and Digital