Guest Service Agent

$17.15 per hour

Drury Hotels Company, LLC

Starting at $17.15/hr plus bonuses.

Property Location:
Drury Inn & Suites - 160 State Farm Parkway , Birmingham, Alabama 35209

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.

Hiring Immediately!

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Homewood, AL vacancy

Guest Service Agent
...WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host...
Suggested
Live in
Work at office
Immediate start
Flexible hours
Night shift
Drury Hotels Company, LLC
Vestavia Hills, AL
1 day ago
Guest Service Agent
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call (***) ***-**** or email ****@*****.***. ...
Suggested
Drury Hotels
Birmingham, AL
4 days ago
Guest Service Agent
$15 per hour
...Guest Services Agent Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development,...
Suggested
Local area
Worldwide
Shift work
Pyramid Global Hospitality
Birmingham, AL
6 days ago
Guest Service Representative
...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support...
Suggested
Temporary work
Local area
Immediate start
Shift work
Afternoon shift
Kana Hotel Group
Birmingham, AL
4 days ago
Guest Services Representative
...reimbursement & monthly payments to help pay down any graduated school debt ALL benefits start on day one! A Brief Overview The Guest Services Representative is responsible for providing exceptional service to patients and guests to ensure a positive experience within a...
Suggested
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Brookwood Baptist Health
Homewood, AL
3 days ago
Guest Service Representative
Front Office ManagerProvides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.Responsible for the total...
Immediate start
Remote work
Shift work
Day shift
Home2 Suites by Hilton
Birmingham, AL
4 days ago
Guest Service Representative
...Job Description Job Description Description: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel...
Immediate start
Remote work
Shift work
Day shift
Hampton Inn & Suites
Birmingham, AL
a month ago
Concierge
...Responsibilities Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and... ...Education: High School Diploma/ GED required Proven customer service experience and skills Knowledge and experience in the Senior...
Monday to Friday
Shift work
Weekend work
The Pearl at Jamestown
Homewood, AL
4 days ago
Patient Concierge
...About Us At Spa Greystone, we're driven by our dedication to offer a superior, personalized service. We smile with pride every time someone walks into our store excited about the great selection, and walks out satisfied. It means we've done our job right. Ever since...
Permanent employment
Full time
Seasonal work
Work at office
Local area
Ascend Plastic Surgery Partners
Birmingham, AL
4 days ago
Concierge
...EXPERIENCE Oversees the community entry area for visitors, guest and residents, extends a warm welcome and greeting, offers and... ...: High School Diploma/ GED required Proven customer service experience and skills Knowledge and experience in the Senior...
Full time
Monday to Friday
Shift work
Weekend work
Phoenix Senior Living
Vestavia Hills, AL
5 days ago
Wellness Membership Concierge
$15 - $18 per hour
...for a motivated Wellness Coordinator to join our team. This role involves enhancing patient experience through excellent customer service, managing patient flow, and actively driving membership sales. Ideal candidates should have a high school diploma, a passion for health...
The Joint Chiropractic
Birmingham, AL
3 days ago
Guest Service Agent- Full Time
...Job Description Job Description **Job Title: Guest Service Agent (Full Time)** **Location:** Hampton Inn Suites Fultondale Al Join our dynamic team at Hampton Inn Suites, where our mission is to provide exceptional experiences to our guests. We pride ourselves...
Full time
Local area
Flexible hours
Hampton Inn & Suites
Fultondale, AL
6 days ago
Guest Service Representative (Part Time 3pm-11pm)
...hotel discounts, and so much more! Join our hospitality team and help create a welcoming, memorable experience for every guest. The Guest Service Representative manages front-desk activities, responds to guest needs, processes reservations and payments, and uses...
Daily paid
Part time
Shift work
Afternoon shift
LBA Hospitality
Birmingham, AL
21 days ago
Banquet Set-Up Houseperson
$15 - $16 per hour
...arranged accurately and safely. This role is ideal for someone who is dependable, detail-oriented, and takes pride in creating polished, guest-ready spaces.Key ResponsibilitiesEarn $15 - $16/hour (based on experience) to start!You will be the behind-the-scenes hero for our...
Full time
Contract work
Part time
Work at office
Local area
Flexible hours
Night shift
Afternoon shift
Hospitality Ventures
Birmingham, AL
3 days ago
Houseperson
...also 15 minutes from the airport.SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you...
Full time
Temporary work
Flexible hours
Spire Hospitality
Birmingham, AL
3 days ago
Houseperson
...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...
Flexible hours
Margaritaville Hollywood Beach Resort
Birmingham, AL
4 days ago
Housekeeping Houseperson
$15.75 per hour
...maintaining cleanliness in public areas, delivering linens and supplies, and assisting with room resets. Your role ensures that both guest rooms and common areas meet HVMG’s cleanliness standards. This position reports to the Executive Housekeeper.Key ResponsibilitiesYou...
Contract work
Work at office
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Hospitality Ventures
Birmingham, AL
3 days ago
Houseperson
...role, you will be the backbone of maintaining a pristine, welcoming environment for our guests. Your energetic approach to cleaning, floor care, custodial tasks and guest services will ensure our hotel remains spotless and inviting.The SpringHill Suites by Marriott BHAM...
Immediate start
Afternoon shift
Springhill Suites Colonnade
Birmingham, AL
3 days ago
Housekeeper
Housekeeper Our Housekeepers are compassionate individuals who are responsible for the overall cleanliness and sanitation of the community. Join our team at one of our senior living communities offering independent living, assisted living, or memory.
Sagora Senior Living
Vestavia Hills, AL
3 days ago
Part-Time Housekeeping Team Member - Embassy Suites by Hilton Birmingham
$40 per hour
...Housekeeping Team Member , you're not just maintaining clean guest rooms, public spaces, and hotel linens-you're helping create a... ...including guest room cleaning, public area maintenance, laundry services, and housekeeping support functions. No two days are exactly alike...
Part time
Worldwide
Night shift
Hilton Worldwide Holdings
Birmingham, AL
3 days ago
Hotel Houseman
$13 - $15 per hour
...throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the... ...paced environment with the ability to deliver excellent customer service? The houseman performs routine duties of cleaning common areas...
Local area
Immediate start
Flexible hours
Fairfield Inn Birmingham - RAM Hotels
Vestavia Hills, AL
5 days ago
HOUSEKEEPER
$15 per hour
...Further details upon interview. Requirement : Prior customer service experience required. Fixed Pay Rate: $15.00 per hour. Make... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Shift work
Compass Group USA
Birmingham, AL
4 days ago
Housekeeper
...short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's... ...and upcoming openings. Monitor safety in the rooms for the guests (is everything sturdy and secure?) Ensure all housekeeping supplies...
Temporary work
Shift work
Siegel Suites
Birmingham, AL
5 days ago
HOTEL HOUSEPERSON
...Are you friendlyand enjoy "rolling out the red carpet" to guests? Do you enjoy creatingstellar guest experiences? Are you a team... ...beautifulhotel each day with the ability to deliver excellent customer service byproviding an enjoyable experience? If so, being our...
Local area
Immediate start
Flexible hours
Shift work
Weekend work
Day shift
Afternoon shift
Tru by Hilton
Birmingham, AL
1 day ago
Housekeeper
...thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to... ...cleanliness within time limits Deliver excellent customer service Create daily job lists and record all serviced rooms Maintain...
Work experience placement
Westminster Management
Birmingham, AL
1 day ago
Hotel Housekeeper
$15 per hour
...Housekeeper, you will be part of the housekeeping department supporting guest satisfaction and cleanliness standards. The ideal candidate will... ...Weekends: 9:00 AM - 5:30 PM What's the Job? Clean and service guest rooms, bathrooms, hallways, and common areas according to...
Hourly pay
Permanent employment
Temporary work
Flexible hours
Shift work
Weekend work
Weekday work
Manpower Group Inc.
Birmingham, AL
4 days ago
Hotel Housekeeper
...Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You'll create a warm, home-like environment by... ...comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added...
Full time
Temporary work
Part time
Local area
Weekend work
McKibbon Hospitality
Birmingham, AL
3 days ago
HOUSEKEEPER (PART TIME)
$15 per hour
...excellence to set the stage for healing. We're TouchPoint Support Services, and our mission is to serve up hospitality for patients,... ...furniture and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Compass Group USA
Birmingham, AL
2 days ago
HOUSEKEEPER (FULL TIME)
$15 per hour
...Further details upon interview. Requirement : Prior customer service experience required. Fixed Pay Rate: $15.00 per hour.... ...furniture and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Shift work
Compass Group, North America
Birmingham, AL
3 days ago
Spa Concierge
$15 - $18 per hour
...we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism... ...time employeesGenerous discounts and opportunities to enjoy services and products"The Woodhouse Way" paid training programWorking in...
Hourly pay
Full time
Part time
The Woodhouse Day Spa
Birmingham, AL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!