Agent Team Member - Mariah McClay State Farm

Job Description

Job Description

We are seeking a dedicated and customer-focused Agent Team Member to join our State Farm office. In this role, you will support the agent by providing exceptional customer service, managing daily office operations, and assisting clients with their insurance and financial needs.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Answer phones, schedule appointments
• Process insurance applications, policy changes, and claims documentation
• Maintain accurate client records and data entry
• Support marketing and community outreach efforts
• Assist with billing and payment processing
• Collaborate with the team to achieve office goals and provide excellent customer service
• Actively promote and sell State Farm Insurance products and financial services
• Follow up with leads and referrals to build and maintain client relationships

Qualifications:

• High school diploma or equivalent
• Prior experience in sales, insurance, customer service, or administrative roles is a plus
• Property and Casualty license and Life, Accident, and Health license recommended, or willingness to obtain prior to start date
• Strong communication and interpersonal skills
• Detail-oriented with excellent organizational skills
• Ability to multitask and work efficiently in a fast-paced environment
• Proficient in Microsoft Office and comfortable learning new software systems
• Positive attitude and a team player mentality
• Self-driven, motivated, and able to work independently to meet sales goals

This is a sales-driven position , where you will actively engage with clients to identify their insurance and financial service needs and provide tailored solutions. Success in this role depends on your ability to build relationships, educate customers on products, and help grow the business through effective sales strategies and follow-up.

What We Offer:

• Competitive salary and uncapped performance-based bonuses
• Opportunities for professional growth and development
• Supportive and collaborative team environment
• Flexible work schedule options

Work Environment:

This is a full-time, in-person position based at our Epsom, New Hampshire office. We value face-to-face collaboration and believe that working together on-site helps foster a strong team dynamic and better customer service. Reliable attendance and commitment to working on location are essential for success in this role.

Insurance Agency offering all lines of business - Auto, Home, Life, & Financial Services

Company Description

Insurance Agency offering all lines of business - Auto, Home, Life, & Financial Services