Regional Manager

Responsibilities Ensure that assigned managers are aware of and trained on the use of company tools, resources, and SOPs Assist in onboarding and set-up of new associations Act as an intermediary with owners/residents when complaints arise Lead and mentor assigned general/community managers Work with managers to identify and mitigate risks related to property operations Occasionally fill in managing communities in the absence of the general/community manager Review board meeting reports and ensure compliance with APM standards Utilize data and analytics to drive decision-making Attend monthly and quarterly board meetings, vendor events, corporate offsites Effectively communicate the business vision and cultivate an engaged team Requirements Bachelor's degree in Business Management, Finance, Business Administration, Hospitality Management, Business Analysis, and/or Management or another related field 7+ years of experience in HOA property management with experience managing luxury high rise HOA communities Proven track record of managing large and diverse portfolios Proven success leading, mentoring, and developing teams Strong client relationship and account management experience with Boards and executive stakeholders Excellent communication, problem solving and organizational skills Strong financial acumen, including experience with budgeting, financial reporting and maximizing property values Ability to resolve issues and achieve goals through diverse leadership teams Highly motivated, autonomous, outcome focused, committed to excellence and customer service Seeks learning and advancement opportunities, embraces new activities, responsibilities and challenges Proficient in Microsoft Office (strong Excel & Smart Sheets) and SNAP HOA software Bilingual in Spanish is strongly preferred. #J-18808-Ljbffr