Front Desk / Sales Associate

Description

POSITION: The Sales & Front Desk (Rumble Ambassador) position at Rumble Boxing is designed to assist the Studio Manager with new membership sales by bringing potential members into the studio, building relationships, and guiding them through the sales process to successfully close membership deals. Ambassadors also play a key role in retaining current members, providing exceptional customer service, and maintaining a positive, welcoming atmosphere. This part-time position requires availability for early mornings, weeknight evenings, and weekend mornings. Ambassadors are the first point of contact for both new and existing members, engaging with them in person and on social media. Boutique fitness knowledge or experience is preferred but not required. We are looking for enthusiastic individuals who are passionate about fitness, can deliver exceptional experiences, and uphold Rumble Boxing's high standards of service and community.

Requirements

• Excellent sales, communication, and customer service skills
• Warm, welcoming, and engaging personality
• Strong organizational and multi-tasking abilities
• Ability to build and maintain strong customer relationships
• Problem-solver with a proactive approach
• Goal-oriented with the ability to achieve sales in memberships, retail, and private training
• Self-motivated and able to take initiative
• Ability to quickly learn and use the ClubReady software system
• Fluent in English with excellent communication skills, both in person, on the phone, and via email
• Bilingual is a plus
• Able to prioritize multiple tasks, work under pressure, and meet deadlines
• Proficient computer skills
• High school diploma or equivalent required
• Authorization to work in the United States required

Responsibilities:

• Execute the sales process from lead generation to follow-up and closing
• Conduct facility tours while building relationships and identifying individual goals and needs
• Maintain an acceptable level of personal sales production
• Promote and reinforce the club's mission as a fitness and wellness provider
• Present services to current and prospective members
• Book quality appointments to meet monthly sales goals
• Participate in special events to promote the club
• Take responsibility for developing selling skills
• Process accurate credit card transactions
• Follow up with prospective clients to ensure a smooth sales process
• Input inventory for retail items
• Complete all required training programs
• Capture content for social media with a strong understanding of social media best practices
• Perform light cleaning in the retail area, studio, and restrooms
• Other duties as assigned

Perks:

• Huge opportunities for growth, including additional sales and management positions
• Free Rumble Membership

Company Overview: Rumble is a Premium Indoor Boxing™ franchise offering concierge-level service, premium amenities, and an invigorating, concert-like atmosphere. We provide an inclusive, inspiring, low-impact/high-intensity boxing experience for all ages and body types. Whether you’re just starting your fitness journey or looking to take it to the next level, Rumble will elevate your fitness.Rumble is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.