Walser Auto Campus: BMW of Wichita Manager of Operations

Job DescriptionGeneral Manager – Relocate to Wichita, KSBMW/MINIWALSER AUTO CAMPUS – 9 BRANDS, ONE LOCATIONReady to Lead at the Highest Level?Are you an accomplished automotive leader looking for your next challenge? Whether you're a proven General Manager or a high-performing General Sales Manager ready to take the next step, this is an opportunity to lead one of the most unique luxury automotive campuses in the country.Walser Auto Campus is seeking a General Manager to lead our teams and continue building a culture focused on performance, customer experience, and people development. With nine luxury brands under one roof and a family-owned company that invests in its people and communities, this role offers the opportunity to make a lasting impact while advancing your career.Relocation packages availableWhy Wichita? Why Walser?We value people over profits—culture matters and relationships count.Structured onboarding, ongoing leadership development, and strong operational support.Wichita is consistently ranked among the most affordable cities in the country and is a great place to live and raise a family.Join a people-first, family-owned company with more than 70 years of success.Multiple leaders throughout Walser have advanced into executive roles through internal promotion.Voted one of Wichita's Best Places to Work multiple times.9 luxury brands, one location, creating unmatched opportunities for growth and collaboration.Work for an organization that invests in communities through the Walser Foundation.At Walser, we don't just sell cars—we build careers.Compensation:Competitive Base Salary + Performance IncentivesEstimated Earnings: $140,000-$200,000+ annuallyWho This Role Is Perfect ForThis role is designed for accomplished leaders who are ready to drive results while developing people and culture: Current Automotive General Managers seeking a stronger platform and long-term growth opportunity General Sales Managers or Fixed Operations leaders ready to take the next step into executive dealership leadership High-performing leaders with a proven ability to build teams, drive profitability, and deliver exceptional customer experiences5+ years of automotive leadership experience with a track record of successProven ability to lead multiple departments and influence organizational performanceStrong business acumen and financial management capabilitiesExceptional communication, coaching, and relationship-building skillsHigh energy, accountability, and a passion for developing othersWhat You'll DoAs a General Manager, you will lead the overall performance and operations of the dealership while fostering a culture centered on people, accountability, and customer satisfaction:Manage and maintain relationships with OEM's and manufacturer representitives of BMW and MINI.Lead the daily, monthly, and annual performance of all dealership departments to ensure profitability, customer satisfaction, and operational excellence.Hold regular management meetings to drive alignment, communication, and cross-functional collaboration.Develop annual dealership operating plans and present them for approval.Review departmental forecasts and financial performance to ensure alignment with overall business objectives.Provide weekly business updates and ensure accurate and timely monthly financial statements.Build and implement merchandising strategies and cost-effective marketing initiatives.Maintain strong relationships with manufacturers, financial institutions, and internal partners.Support and resolve escalated customer concerns while promoting a customer-first culture.Oversee dealership appearance standards, administrative processes, and safety compliance.Optimize sales, service, and parts operations in response to market conditions and business goals.Manage budgets, monitor competition, and contribute to strategic growth initiatives.Oversee operational controls, cash-flow-related assets, and sales contract compliance.Drive employee development through coaching, performance evaluations, and leadership training.Manage staffing needs, including hiring, scheduling, compensation administration, and performance management.Partner with Human Resources to ensure compliance, address employee relations matters, and implement company initiatives.Ensure Walser processes and customer experience standards are consistently executed across all departments.Represent and communicate Walser's vision to employees, customers, and business partners.Lead by example and foster an environment of growth, accountability, safety, and professionalism.Perform additional duties, projects, and responsibilities as assigned.Additional RequirementsMust be available to work evenings, weekends, and holidays as business needs require.Candidates must possess a valid driver's license and maintain an acceptable driving record.Ability to thrive in a fast-paced environment while balancing multiple priorities.Demonstrated ability to navigate complex business challenges and lead through change.What's In It for YouWe invest in our people—because your success drives ours:Career Growth: Clear pathways to advance within Walser.Full Benefits Package: Medical, Dental, Vision (BCBS), HSA/FSA.401(k) with Company Match + Company-Paid Life Insurance.Paid Time Off (PTO).Fertility & Adoption Assistance (up to $10,000).Volunteer Opportunities through the Walser Foundation.Leadership Development and Executive Coaching Opportunities.Join a culture that prioritizes people, growth, and long-term success.Job DetailsJob Type: Full-timeCategory: Store Execution & SupportSalaried: Salaried