Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Coordinator

Baptist Memorial Healthcare Corporation

Job Description

Job Summary
Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures. Maintains accurate and timely billing information, processes appointments, and daily reconciles charge and payment entries and bank deposit. Incumbents are subject to overtime and callback as required. Performs other duties as assigned.
Responsibilities
  • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
  • Performs daily and monthly close out procedures for internal controls and cash balancing.
  • Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
  • Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
  • Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
  • Answers telephones, takes and directs messages on a timely basis according to the direction and location appropriate to maintain continuous work flow.
  • Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work flow and to ensure confidentiality.
  • Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
  • Carries out all other duties assigned by the Clinic Manager in a timely manner.
  • Completes assigned goals.
Specifications

Experience

Minimum Required

Preferred/Desired
  • One year's current experience with insurance billing and/or medical collection and medical terminology.
Education

Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
  • Collegiate or medical trade completion. Associates Degree
Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required
  • Type 30 wpm, 10 key experience, Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
  • Proficient with 10-key.
Licensure
  • None

Minimum Required

Preferred/Desired
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Coordinator in Madison, MS vacancy
  •  ...Overview Job Summary The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for... 
    Suggested
    Work at office

    Baptist Memorial Healthcare Corporation

    Madison, MS
    5 days ago
  •  ...Coordinator-Customer Service The Coordinator-Customer Service serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customer service tasks aimed at ensuring a smooth and efficient clinic experience for patients... 
    Suggested
    Work at office

    Mississippi Baptist Health Systems

    Madison, MS
    1 day ago
  •  ...Customer Service Representative The statements below describe the general nature of the work being performed by the Customer Service Representative and are not a complete list of all responsibilities, duties, and skills required. The Customer Service Representative... 
    Suggested

    KLLM Transport Services

    Jackson, MS
    3 days ago
  • $127.6k

     ...who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and...  ...cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a... 
    Suggested
    Weekly pay
    Work at office
    Local area

    Safe Haven Security

    Madison, MS
    4 days ago
  • Join Our Team as a customer-focused Community Manage r at Lakeshore Landing in Ridgeland, MS! Do you have the vision, drive, and expertise...  ...Extraordinaire who thrives on providing excellent customer service, loves making an impact, and is passionate about delivering exceptional... 
    Suggested
    Work at office
    Relocation package
    Flexible hours

    Westminster

    Ridgeland, MS
    6 days ago
  • Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets....
    Hourly pay
    Work at office
    Local area
    Relocation package

    Westminster Management

    Ridgeland, MS
    2 days ago
  • $112k - $150k

    JOB DESCRIPTION Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive...  ...to act as primary client contact for return preparation and coordination with client and engagement team on other client tax matters... 
    Private practice
    Work at office

    BDO USA

    Ridgeland, MS
    4 days ago
  •  ...We are looking for a competent Customer Service Office Manager to perform various administrative and clerical tasks to support our offices. You will be supervising a staff of Office Workers and will undertake a variety of activities in the office ranging from running... 
    Full time
    Work at office

    Piggly Wiggly

    Ridgeland, MS
    more than 2 months ago
  • $68.5k - $87.93k

     ...Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers...  ...pharmacy is centralized at our custom-designed facility outside of Dallas, Texas...  ...instructions specific to the program. Coordinate and deliver recurring (weekly, monthly,... 
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours
    Shift work

    Cardinal Health

    Jackson, MS
    4 days ago
  • $62.6k - $132.4k

     ...Description Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation...  ...to enhance customer support and user experience. Coordinates support service improvement projects and proactive... 
    Temporary work
    Immediate start
    Flexible hours

    Oracle Defunct

    Jackson, MS
    3 days ago
  • $127.6k

     ...who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and...  ...cutting-edge security solutions and exceptional customer service.When you join Safe Haven Security LLC, you become part of a dynamic... 
    Work at office
    Local area

    Safe Haven Security

    Flowood, MS
    1 day ago
  •  ...At Mississippi Blood Services, we know for a fact that we make a difference in people's lives every day. We've been working to serve the...  ...as they relate to donor recruitment Excellent teamwork and customer relations skills High level of integrity and strong work ethic... 
    Flexible hours

    Mississippi Blood Services

    Jackson, MS
    3 days ago
  •  ...what we do. Our mission is to improve lives through technology.Customer inspired isn't just our slogan—it's our driving force. C Spire...  ...Health InsuranceTuition Assistance ProgramsComplimentary Wireless Service & Device*401k MatchTeladoc TelemedicineWellBeacon Wellness... 
    Work at office
    Monday to Friday
    Flexible hours
    Afternoon shift

    Innovate Mississippi

    Ridgeland, MS
    5 days ago
  •  ...employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North...  ...that empowers our people to make the best decisions for our customers and organization. We offer: ~ Competitive salaries and benefits... 
    Full time
    Temporary work
    Work at office
    Local area

    Squaremouth

    Ridgeland, MS
    2 days ago
  •  ...employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North...  ...that empowers our people to make the best decisions for our customers and organization. We offer: ~ Competitive salaries and benefits... 
    Full time
    Temporary work
    Work at office
    Local area

    HUB International

    Ridgeland, MS
    5 days ago
  •  ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset.... 
    Remote job
    Full time

    Zuzick Organization of Globe Life

    Jackson, MS
    1 day ago
  • $25 - $50 per hour

    Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in San Mateo. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training ...
    Shift work
    Night shift
    Weekend work

    TSA Hiring Hub

    Jackson, MS
    13 days ago
  •  ...JCPenney is seeking a Part-Time Supervisor to support store leadership in delivering exceptional customer experiences and driving sales. You will help manage operations, train associates, and maintain visual standards while modeling our values of respect and teamwork.... 
    Part time
    Shift work

    JCPenney

    Ridgeland, MS
    2 days ago
  • $50k

     ...US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products,...  ...assigned territory. Manage a multi-team territory to generate customer lead generation. Recruit, hire, train, and develop a team... 
    Full time
    H1b
    Work at office
    Local area
    Work from home
    Shift work
    Afternoon shift

    LeafHome

    Ridgeland, MS
    3 days ago
  •  ...operational, expense and revenue performance. The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate...  ...are being met. Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates. Provide... 
    Contract work
    Work at office
    Local area
    Immediate start
    Visa sponsorship
    Shift work

    Thesciongroupllc

    Jackson, MS
    5 days ago
  •  ...Yard Coordinator Puckett Rents Madison - Madison, MS 39110 Overview Position Type Full...  ...to provide loading/unloading support to customers in a safe, timely, efficient, and...  ...counter, the outside sales team, and the service department. Assist customers with loading... 
    Full time
    For contractors
    Work experience placement
    Relocation
    Shift work
    Weekend work

    Puckett Machinery Company

    Madison, MS
    2 days ago
  •  ...Upchurch is a rapidly growing , full-service building engineering company providing...  ...maintenance. This role also manages assigned customer accounts, open service requests, and PM...  ...service technicians. Schedule and coordinate daily service calls and preventative maintenance... 
    Full time
    Local area

    Upchurch

    Ridgeland, MS
    1 day ago
  •  ...SNBI and state specific standards as Inspection Team Leader Coordination of site visits for inspection Assist with underwater...  ...Highway Institute (NHI) Course No. 130055 (Safety Inspection of In-Service Bridges) Minimum 8-15 years of related experience Strong... 
    Casual work
    Remote work

    Garver Engineering

    Ridgeland, MS
    4 days ago
  •  ...enhances performance of databases. • Resolve database access and performance issues. • Responsible for coordinating backup and recovery procedures. • Design and implement redundant systems, policies, and procedures for disaster recovery... 
    Full time
    Work at office
    Home office
    Night shift

    SFBCIC

    Ridgeland, MS
    more than 2 months ago
  • $16 - $32 per hour

     ...You'll Do Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and...  ...Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Shift work

    Walmart

    Ridgeland, MS
    3 days ago
  •  ...package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. For complete job duties and requirements, see the Job Description. What You'll Do Do you... 
    Hourly pay
    Minimum wage
    Full time
    Temporary work
    Part time
    Shift work
    Weekend work
    Afternoon shift

    Walmart

    Madison, MS
    5 days ago
  •  ...team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team... 
    Work at office
    Flexible hours
    Shift work
    Night shift

    Krystal

    Ridgeland, MS
    5 days ago
  •  ...Corvant, we provide specialty HVAC, plumbing, and mechanical services to mission-critical commercial and industrial environments. Our...  ...technical expertise, and building a high-performing team. EH&S Coordinator supports the administrative and coordination functions of the... 

    Corvant

    Gluckstadt, MS
    4 days ago
  •  ...provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, Hospitality, accuracy, building maintenance, product quality, and speed of service... 
    Hourly pay
    Shift work

    Taco Bell

    Ridgeland, MS
    3 days ago
  •  ...Mission: Improve lives through technology. "Customer Inspired" isn't our slogan it's our...  ..., and on-site engagement strategies. Coordinate with internal sales channels to ensure...  ...Assistance Programs ~ Complimentary Wireless Service & Device* ~ Teladoc Telemedicine ~... 
    Full time
    Flexible hours
    Afternoon shift

    Innovate Mississippi

    Ridgeland, MS
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Coordinator. Be the first to apply!