Dealer CX Metrics & Strategy Lead
Stellantisfinancialservices
Stellantis seeks a Customer Experience Dealer Performance Metrics Manager to drive a unified CX strategy across Mopar, TSO, Customer Care, and Sales. You will lead the integration of CX systems, develop data strategies, and oversee incentive communications while collaborating with internal and external stakeholders. The role requires strong CX data analysis, cross-functional leadership, and the ability to translate insights into actionable CX improvements across the dealer and field network. #J-18808-Ljbffr Stellantisfinancialservices
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