Senior UX Designer - Remote

• Facilitates and/or drives the stages of the innovation design process. Helps to establish and evolve the product from concept to proof of concept for user testing. 
• Leads the UX research, design, and testing for new experiences and improvements of existing experiences. 
• Advocates for strategic design solutions, highlighting inputs influencing the decisions including business and user goals, demographic and usage data, and research findings. 
• Communicates the user experience at various stages of the design process with mental model maps, wireframes, flow diagrams, storyboards, personas, mockups, and/or high-fidelity prototypes. 
• Delivers work that?s not only user-friendly, aesthetically engaging, but which also produces results. 
• Assesses and optimizes the performance of new and existing features by actively participating/leading in user research and assessing performance metrics. 
• Mentors more junior designers/researchers and leads the design/research workstream within a project/program. 
• Confidently presents design concepts, articulates ideas, and facilitates brainstorming sessions with leaders, developers, and stakeholders. 
• Conducts independent research and competitive analysis on multiple aspects of products and experiences from a UX, product, and strategy perspectives. 
• Collects and analyzes user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing). 
• Works with Designers, Product Managers, Engineers, Business Operations Specialists, Digital Strategists, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment, while also incorporating complex technical and business requirements. 
• Designs and executes user research using qualitative and quantitative methods, including ethnographic studies, primary interviews, generative design research, usability studies, A/B testing. 
• Masters planning, conducting, and synthesizing ethnographic studies and primary interviews with user/customers and major stakeholders.

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