Junior Customer Service Associate in Saddle Brook, NJ- 50k!

Our client, a fast-growing, dynamic organization in Saddle Brook with a small-team feel, is seeking a Junior Customer Service Associate to join their team. This associate will be a primary point of contact for retailers, sales, individual customers, wholesale distributors, and more. The company is looking for a motivated, reliable, and team-oriented individual to join their team. About the Job: Collaborate with internal departments, field personnel, and distribution partners to coordinate order fulfillment Accurately enter and update customer orders in the system Monitor and follow up on order statuses, ensuring timely deliveries Address and troubleshoot customer concerns; escalate issues as necessary Answer inbound calls and respond promptly to customer inquiries Maintain a high standard of professionalism, empathy, and responsiveness in all customer interactions Thrive in a fast-paced, ever-changing environment while managing multiple priorities About You: High school diploma or equivalent required Strong multitasking skills and the ability to stay organized under pressure Excellent verbal and written communication skills Proven attention to detail and accuracy in data entry Comfortable with basic computer systems and software (e.g., Microsoft Office, order entry systems) Ability to work both independently and as part of a collaborative team Bilingual in English & Spanish is a plus Previous customer service or call center experience is a bonus, but not required This permanent position offers $50,000 per year, offering long-term growth potential and the opportunity to not only join a successful team, but a group that values hard work, humor, and communication. This is a fully onsite position. If you're interested in this opportunity, please apply today with a Microsoft Word version of your resume! Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)aa415a4b-8b21-40fc-a65c-70d2b25ca29a