Health Insurance - Licensed

Job Opportunity At Third Party Contact Center

Our client, a third party contact center, provides Medicare and ACA Sales and Broker Support for several health insurance providers. The ideal candidate should have excellent communication skills (including proper grammar), have a customer-focused attitude and be sales oriented.

Hourly pay rate for licensed agents with experience is $21.50 per hour. Training and work is in the office. Office located in Blue Bell.

Schedules differ by program - Day and Evening Shift/Weekend and limited remote work available; first come first serve.

Program Offerings - Year round/August to December/August to May/Weekend only (9 week training M-F before remote weekend work available).

Benefits - self paid benefit options are available through agency until converted to client's payroll.

Licensed Agent Role And Responsibilities:

• Answer inbound calls from prospects, existing members and brokers
• Provide sales consultation to include needs analysis, plan comparison and provider and RX look-up.
• Schedule seminar reservations, broker appointments and process fulfillment request using documented procedures.
• Complete telephonic enrollment.
• Provide broker support (assist broker with appointment process, provide application status, etc.)
• Update CRM and document call outcomes.

Complete outbound calls to prospects and members based on clients needs (ex: Follow-Up Sales Calls and Member Retention).

Requirements:

• Must have active PA Accident & Health license.
• Prior experience selling Medicare Advantage or ACA plans (required).
• Prior call center experience and/or experience assisting clients via phone support (preferred).