Customer Service Representative

Job Title Domino's Pizza Customer Service Representative Job Description As a Customer Service Representative at Domino's Pizza, you play a vital role in ensuring a positive customer experience. You will assist customers with their orders, answer inquiries, and ensure the efficient operation of the store. This position requires strong communication skills, a friendly demeanor, and the ability to work well in a team-oriented environment. Responsibilities Provide excellent customer service by greeting customers warmly and assisting with orders in person, over the phone, or through the online platform. Take accurate orders, suggest menu items, and offer promotions to enhance the customer experience. Operate the Point-of-Sale (POS) system efficiently and handle cash, credit, and other payment transactions accurately. Prepare pizzas and other menu items according to company standards and guidelines. Maintain a clean, safe, and organized work environment, including the dining and kitchen areas. Handle customer complaints or issues professionally, escalating them to management when necessary. Assist with inventory management, such as restocking supplies and checking product freshness. Support delivery drivers by organizing orders and ensuring accuracy. Follow all health, safety, and sanitation guidelines. Minimum Requirements Must be at least 17 years old . (Age requirements may vary based on local laws or store policies.) Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Reliable, punctual, and able to adhere to a flexible schedule, including evenings, weekends, and holidays. Basic math skills for handling cash and calculating orders. A positive attitude and willingness to learn. Preferred Qualifications Previous experience in customer service or food service is a plus. Familiarity with Domino's products and menu. Join our team and bring smiles to customers with every slice! Apply today to become part of the Domino’s family. #J-18808-Ljbffr