Escort/Transporter
UnityPoint Health
Area of Interest: Patient Care
FTE/Hours per pay period: 1.0
Department: Patient Transportation
Shift: 11pm to 730am Monday thru Friday
Job ID: 186958
Overview
Join a team dedicated to delivering exceptional patient care behind the scenes. As a Transporter, you will play a vital role in ensuring the safe, timely , and respectful transport of patients, equipment, and essential items throughout the hospital. Working closely with clinical teams, you will help maintain a safe environment, support patient comfort, and contribute to efficient daily operations. This is a rewarding opportunity for someone who enjoys helping others and making a difference every day.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program .
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Provide safe, timely transportation for patients throughout the hospital using wheelchairs and carts.
Verify patient identity, communicate clearly about the transport process, and support patient comfort and safety.
Respond promptly to transport requests, relay important patient information to care teams, and assist during urgent situations, including emergency response activities.
Follow safe patient handling practices and identify patient-specific needs to ensure quality care.
Transport equipment and supplies between departments, maintain and sanitize transport equipment, and report maintenance concerns.
Accurately document patient movement in electronic systems while adhering to HIPAA, infection prevention, OSHA, and hospital safety standards.
Help maintain a clean, organized environment and demonstrate professionalism in every interaction.
Qualifications
Education:
- High School Diploma/GED or equivalent degree required .
Experience:
Six (6) months of experience in customer service required .
Previous patient transport experience preferred.
License(s)/Certification(s):
Basic Life Support (BCLS) through the American Heart Association required .
Management of Aggressive Behavior through the Management of Aggressive Behavior Training International Inc (MOAB) preferred.
IA Child Abuse Mandatory Reporter Training in state (s) where providing care required .
I L Child Abuse Mandatory Reporter Training in state (s) where providing care required .
IA Adult Dependent Abuse Mandatory Reporter Training in state (s) where providing care required .
I L Adult Dependent Abuse Mandatory Reporter Training in state (s) where providing care required .
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