Hotel Front Desk Attendant

Sonesta Select Boca Raton Town Center Boca Raton, FL, US Posted 6 days ago Description We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Handle guest check-ins, check-outs, and payment processing with accuracy. Take reservations over the telephone, through emails and in person, including groups Operate hotel switchboard, take calls and provide information and transfer calls Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Qualifications Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint Availability to work flexible schedules, including weekends and holidays. Strong customer service skills with a guest-focused approach. Physical ability to stand, walk, and lift up to 25 pounds as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation $15.50 - $16 hourly #J-18808-Ljbffr