ES Eligibility Case Manager (CNTY) / 61012108

Overview Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you. Job Duties The ES Eligibility Case Manager (CNTY) provide services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability. Conducts 7- 9 interviews a day to include SNAP and/or TANF quality interviews to include both phone (AWS Connect) and face-to-face interviews for SNAP and/or TANF applications and/or TANF renewals. Processes SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and processes SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable. Manages ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Keep abreast of state, federal, and agency program regulations and policies. Processes system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload. Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepares reports as requested by the supervisor or otherwise required and follows program policies and procedures. Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings. Participates in training and supervisory meetings or staff meetings as required. Performs Red Cross shelter duty or other emergency shelter duty/services as directed. Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment, and data. Minimum and Additional Requirements A High School Diploma and at least one year of experience in Economic Services programs. A Bachelor’s Degree may be substituted for the required program experience. Division and Benefits DIVISION: Economic Services / Bamberg County Benefits For State Employees Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs Note The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available. #J-18808-Ljbffr State of South Carolina