Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Automotive Tire/Service Advisor

$50k - $80k

Point S Tire

Service Advisor

Are you ready to join the winning team? At Bay Area Point S Tire & Auto, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.

Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle's needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.

Responsibilities include:

  • Perform all duties and skills of a Service Advisor
  • Understand the skills and processes of Service Technician II (Retail & Commercial)
  • Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
  • Documenting the customer's concerns and collecting relevant information.
  • Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
  • Providing clear explanations of recommended tires and/or services, including costs and timeframes.
  • Providing customers with accurate cost estimates for proposed tires and/or basic services.
  • Scheduling of tires and basic mechanical service
  • Higher level of communication with service technicians and customers.
  • Suggest preventive maintenance services and upsell additional services when appropriate.
  • Educating customers about the importance of routine maintenance.
  • Ordering necessary Tires for customers.
  • Understanding inventory and ensuring the availability of required tires.
  • Educating customers on tire and basic service best practices and answering questions.

Qualifications include:

  • High School Diploma or Equivalent
  • Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
  • Willingness to pursue TIA certification with company support and assistance
  • Valid driver's license and acceptable driving record required
  • Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
  • Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
  • Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
  • Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
  • Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
  • Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
  • The ability to upsell services and products based on vehicle condition and customer needs.

Compensation: $50,000.00 - $80,000.00 per year

Point S Tire
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Automotive Tire/Service Advisor in Severna Park, MD vacancy
  • Bay Area Point S Tire & Auto - Pasadena is looking for a dedicated Service Advisor to serve as the primary contact between customers and the service department. You...  ...in customer service, preferably in the automotive industry. The role offers opportunities for training... 
    Automotive

    Bay Area Point S Tire & Auto - Pasadena

    Pasadena, MD
    5 days ago
  • $50k - $80k

     ...Service Advisor Are you ready to join the winning team? At Bay Area Point S Tire & Auto, our team has a common goal of providing exceptional service to our customers,...  ...Technical or vocational training courses in automotive repair, tire technology, or a related field... 
    Automotive
    Work at office

    Point S Tire

    Glen Burnie, MD
    2 days ago
  • Bay Area Point S Tire & Auto - Severna is seeking a dedicated Service Advisor to act as the primary contact between customers and the service department. This pivotal role focuses on ensuring customer satisfaction by accurately understanding their needs and recommending... 
    Automotive

    Bay Area Point S Tire & Auto - Severna

    Annapolis, MD
    1 day ago
  • $20 - $26 per hour

     ...We are currently in need of a tire and lube technician with at least 2 years of experience. Immediate full time position available...  .... Please do not apply if you do not have Experience in the automotive repair industry, this means professionally working at a shop,... 
    Automotive
    Hourly pay
    Price work
    Full time
    Apprenticeship
    Immediate start
    Monday to Friday
    Weekend work
    Afternoon shift

    CJ Auto and truck repair

    Glen Burnie, MD
    5 days ago
  • $800 per month

     ...Job Description Start Strong with NTB & Mavis: Eligible Automotive Tire Technicians receive weekly bonuses up to $800. NTB is proud...  ...to join Team Mavis TODAY at our state-of-the-art automotive service and retail tire sales centers in the Glen Burnie, MD area.... 
    Automotive
    Hourly pay
    Weekly pay
    Full time
    Immediate start

    Mavis Tire Supply

    Pasadena, MD
    2 days ago
  •  ...company match Job Summary The Automotive Tire and Lube Technician is responsible for...  ...mechanical issues. As a key member of our service team, you will work alongside other...  ...Communicate effectively with service advisors and customers to explain repairs, timelines... 
    Automotive

    Bay Area Point S Tire & Auto - Glen Burnie

    Pasadena, MD
    23 days ago
  • Hiring Immediately - Experienced Service Advisor Company Story: At Antwerpen Automotive, we believe in taking care of our team. We know that having the right talent in the right place is the first step to having a productive work environment and a successful company... 
    Automotive
    Immediate start

    Antwerpen Automotive

    Pasadena, MD
    4 days ago
  • We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD! Salary commensurate with experience If you are looking...  ...work for a fast growing, family-owned dealership, Bob Bell Automotive Group is for you! At Bob Bell, we strive to make every customer... 
    Automotive
    Local area

    Bob Bell Ford Hyundai

    Glen Burnie, MD
    1 day ago
  • $800 - $2,000 per week

     ...Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication...  ...experience. Every day is different in our busy automotive service center! You will be responsible for a variety of... 
    Automotive
    Local area

    Meineke

    Glen Burnie, MD
    3 days ago
  •  ...NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tire Family . We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service... 
    Automotive
    Weekly pay
    Full time

    Mavis Tire

    Arnold, MD
    1 day ago
  •  ...Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing...  ...are tailored specifically to their automotive needs Giving impartial advice to ensure...  ...in a dealership, automotive shop, tire center, or quick lube environment is required... 
    Automotive
    Full time
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work

    Jiffy Lube

    Gambrills, MD
    3 days ago
  •  ...NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service... 
    Automotive
    Weekly pay
    Full time
    Local area
    Immediate start

    Mavis Tire

    Severna Park, MD
    8 days ago
  • $50k - $95k

     ...Service Advisor Opportunity Bob Bell Hyundai is looking for a Service Advisor for its busy Service Department! Experienced preferred...  ..., gender identity or expression, or any other characteristic protected by federal, state or local laws. Bob Bell Automotive
    Automotive
    Local area

    Bob Bell Automotive

    Glen Burnie, MD
    2 days ago
  • $125k

     ...Automotive Service Advisor Our elite Service Advisors are more than just "order takers"-they are disciplined sales professionals who thrive in...  ..., teamwork, respect, and Free Lunch Fridays At Nealey Tire & Auto in Annapolis, MD, we don't just talk about growth -... 
    Automotive

    Nealey Tire & Auto

    Annapolis, MD
    2 days ago
  •  ...program or gained experience in manufacturing, warehouse operations, automotive garages, or auto dealerships. If you're looking for an exciting...  ...trucks and cargo vans. This includes oil and fluid changes, tire repairs and rotations, and performing all tasks in a safe... 
    Automotive
    Bi-weekly pay
    Full time
    Part time
    Immediate start
    Remote work
    Flexible hours

    Avis Budget Group

    Harmans, MD
    2 days ago
  •  ...you have over 3 years experience as an Automotive Service Tech? Are you looking to take your earning...  .... What We’re Looking For If you are tired of where you work and you would like to...  ...Communicates directly with the Service Advisor so that customers can be informed if any... 
    Automotive
    Relocation package

    Antwerpen Automotive

    Pasadena, MD
    5 days ago
  •  ...Automotive Mechanics NTB is proud to join the Mavis Tire family. We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the-art automotive service, repair, and tire sales centers in the Glen Burnie, MD area. With over 2,000 retail... 
    Automotive
    Weekly pay
    Full time

    Mavis Tire

    Glen Burnie, MD
    5 days ago
  •  ...Automotive Alignment Technicians NTB is proud to join the Mavis Tire Family. We're looking for a full-time Automotive Alignment Technicians to join Team Mavis at one of our state-of-the-art automotive service, repair and tire sales centers in the Glen Burnie, MD area... 
    Automotive
    Weekly pay
    Full time

    Mavis Tire

    Arnold, MD
    5 days ago
  •  ...NTB / Mavis Tires & Brakes at Discount Prices - Automotive Mechanics NTB is proud to join the Mavis Tire family. We're looking for full-time Automotive...  ...Team Mavis at one of our state-of-the-art automotive service, repair, and tire sales centers in the Glen Burnie,... 
    Automotive
    Weekly pay
    Full time
    Immediate start

    Mavis Tire Supply

    Glen Burnie, MD
    5 days ago
  •  ...21122 Contact Mike Williams (GM) (***) ***-**** Full-time (75K-150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU! ____________________________________________________________... 
    Automotive
    Full time

    Antwerpen Automotive Group

    Pasadena, MD
    5 days ago
  • $65 per hour

     ...working on cutting-edge vehicles? Antwerpen Automotive is looking for a dedicated and skilled...  ...ll thrive in our high-volume, fast-paced service environment. As a VW Certified Technician...  ...maintenance services, including oil changes, tire rotations, brake inspections, and more. *... 
    Automotive
    Hourly pay
    Part time
    Local area

    Antwerpen Automotive

    Pasadena, MD
    1 day ago
  •  ...Automotive Service Advisor Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales performance and strong customer satisfaction track record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean... 
    Automotive
    Currently hiring
    Flexible hours

    NextCar Rental

    Annapolis, MD
    4 days ago
  • $14.52 - $21.78 per hour

     ...including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations...  ...more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is...  ...Learn how to diagnose and repair basic automotive including brakes, alignments,... 
    Automotive
    Daily paid
    Minimum wage
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    Bridgestone Americas

    Glen Burnie, MD
    4 days ago
  •  ...Automotive Service Advisor Location: Arundel Ford – Arundel, ME About Arundel Ford Arundel Ford has proudly served Southern Maine and surrounding communities with honesty, integrity, and exceptional customer service. As a family‑owned dealership, we value our employees... 
    Automotive
    Full time
    Local area
    Monday to Friday
    Flexible hours

    Arundel Ford

    Annapolis, MD
    5 days ago
  •  ...Entry Level Automotive Technician As an Entry Level Automotive Technician, you will gain...  ...on experience in one of Goodyear's Auto Service centers by learning how to perform basic...  ...familiar with how to mount and balance tires, perform oil changes, and conduct additional... 
    Automotive
    Shift work

    Goodyear Tire & Rubber

    Glen Burnie, MD
    1 day ago
  • Antwerpen Hyundai Clarksville is seeking an Automotive Service Advisor to join our growing team in Maryland. The ideal candidate will build strong relationships with customers and provide solutions that meet their service needs. You will write service orders, prioritize... 
    Automotive

    Antwerpen Hyundai of Clarksville

    Annapolis, MD
    2 days ago
  • Antwerpen Hyundai Clarksville is seeking an Automotive Service Advisor to join our team. The right candidate will be ambitious with excellent interpersonal skills, capable of building client relationships and offering product solutions that best meet customers' needs.... 
    Automotive
    Full time

    Antwerpencj

    Annapolis, MD
    2 days ago
  • $19.25 - $28.93 per hour

     ...including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations...  ...more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is...  ...Retail Position Summary The Automotive Technician plays a pivotal role within our... 
    Automotive
    Daily paid
    Minimum wage
    Price work
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    Bridgestone Americas

    Glen Burnie, MD
    1 day ago
  • Hyundai Motor America is seeking an experienced Service Consultant in Maryland to serve as a liaison between customers and technicians. Responsibilities include initiating automotive services and ensuring customer satisfaction through effective service and communication... 
    Automotive
    Flexible hours

    Hyundai Motor America

    Annapolis, MD
    5 days ago
  • $25 per hour

     ...Efficiently drive down vendor cycle time to minimize out of service days Handle phone calls related to vehicles experiencing extensive...  ...~ Ability to work remote ~ Fleet experience preferred ~ Automotive vehicle repair background ~ Ability to multitask ~... 
    Automotive
    Part time
    Remote work
    Worldwide
    Flexible hours
    Shift work
    Weekend work

    The Hertz Corporation

    Annapolis, MD
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Automotive Tire/Service Advisor. Be the first to apply!