Night Operations Assistant Store Manager

Position Purpose Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During their training, NOASM in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down. NOASM‑IT will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams, and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM‑ITs are expected to lead by example and are responsible to uphold, maintain, and support all lawful company policies and positions. During the training period, which can be up to six weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities 10% – Customer Experience: Supervising associates in the selling effort, lead GET culture, and set the example. Drive customer service and associate engagement; ensure concerns are solved effectively and take necessary actions to resolve situations promptly. 15% – Operations Management: Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following them. Command store standard operating procedures (SOPs), especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink. 15% – Safety: Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. 10% – Sales and Productivity: Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems and manage daily financial operations. 50% – Training and Preparation for Assistant Manager Position: Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability areas: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance‑management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager / Direct Reports Position typically reports to the Store Manager. Position has zero direct reports. Travel Requirements Typically requires overnight travel less than five percent of the time. Physical Requirements Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions Located in a comfortable indoor area. Conditions can produce mild discomfort on occasion. Minimum Qualifications Must be 18 years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Demonstrated ability to collaborate and work effectively with cross‑functional teams. Minimum Education High school diploma and/or GED. Preferred Education Bachelor’s degree program or equivalent degree in a field related to the job. Minimum Years of Work Experience Three years. Preferred Years of Work Experience Three years. Minimum Leadership Experience Three years. Preferred Leadership Experience Three years. Certifications None. Competencies Action oriented. Collaborates. Customer focused. Develops talent. Drives results. Resourcefulness. #J-18808-Ljbffr The Home Depot