Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Zachary - LA Benefits Hiring Bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency Cecil became a State Farm agent in 2018 after running his family’s GM dealership in St. Francisville, Louisiana, bringing a strong small‑business background and people‑first mindset into agency ownership. He’s been married for over 17 years and is a proud father of six — one son and five daughters — and family plays a huge role in how the agency operates. From the very beginning, Cecil told State Farm he planned to “put the community on the payroll,” and he’s lived up to that vision by investing deeply in the people around him. He and his team give back often and stay actively involved in their church and local community. The agency has grown to 11 team members and operates with a friendly, laid‑back, work‑hard‑play‑hard culture rooted in servant leadership. That mindset guides how the team supports one another and serves customers every day. We offer a 401(k), work‑life balance, and a hiring bonus, and we’re looking for people who want to be part of a great culture, grow as individuals, and build financial success alongside a supportive, purpose‑driven team. Role Description As a Customer Service Representative - State Farm Agent Team Member with Cecil Graves - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail‑oriented and able to multitask. Previous customer service experience preferred. Compensation $40,000.00 - $60,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr