Automotive Mobile Service Technician

Ford Field Service TechnicianLocation: Warsaw, IN 46582 Compensation: Competitive pay based on experience and certificationsAbout the JobWe are seeking a skilled Ford Field Service Technician to join our team. This position is responsible for performing maintenance, repairs, and installations directly at customer locations. The role requires strong diagnostic abilities, hands-on repair skills, and the ability to provide professional service and support in the field. Candidates should have proven experience in automotive service and the ability to work independently while maintaining high-quality standards.ResponsibilitiesProvide service and customer support during on-site visitsDiagnose, test, and repair vehicles using computerized diagnostic equipmentPerform inspections, scheduled maintenance, and repairs following company and manufacturer standardsCarry out light and medium-duty repairs in areas such as: Heating and air conditioningElectrical and electronic systemsBrakes, drivetrain, suspension, and steeringTransmissions and transaxlesGas and diesel engine performance repairsSubmit accurate work orders and documentation in a timely mannerEvaluate vehicles for maintenance, warranty, or upgradesTrain customers on product use and maintenance when requiredRespond promptly to customer issues and maintain strong communicationOperate shop equipment safely and maintain a clean, organized work areaAchieve and maintain an efficiency level of 85% or greaterQualificationsHigh school diploma or equivalentMinimum 2 years of experience in an automotive service facility (light or medium duty)Experience in one or more areas: Automobile (A1-9), Medium/Heavy Truck (T1-8), School Bus (S1-7), Transit Bus (H1-8)Ability to obtain a Commercial Driver's License with passenger and air brake endorsementsMust pass ASE certification testsStrong diagnostic and repair skills with the ability to work independentlyProfessional, customer-focused attitude with strong communication skillsLeadership qualities and the ability to train or mentor when neededPunctual, reliable, and detail-orientedPhysical RequirementsAbility to lift, push, and pull at least 50 poundsFrequent kneeling, stooping, squatting, crawling, and climbingGood manual dexterity for handling tools and equipmentMust be able to maintain a valid CDL, including DOT medical exam and driving testPay & BenefitsCompensation: Based on experience and certificationsSchedule: Full-time with flexible hoursBenefits include:Health, dental, and medical insurance401(k) retirement planVacation payEmployee vehicle purchase programOpportunities for advancement and trainingLong-term job stabilitySupportive, team-oriented work environmentAbout UsAt Model 1 Ford, we are committed to providing high-quality automotive service and building trusted relationships with our customers. Our dealership is family-owned and operated, and we pride ourselves on maintaining a professional environment where employees can grow their skills and careers. Joining our team means becoming part of a workplace that values integrity, teamwork, and long-term success.Model 1 Ford is an equal opportunity employer. We provide fair employment opportunities to all applicants and employees and prohibit discrimination or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.