Server

Job Description

Job Description

30hop Ankeny, IA is looking for Servers to join our team!

Whether you're looking for a long-term opportunity or a busy, rewarding position with strong earning potential, 30hop offers a supportive team atmosphere and opportunities for growth.

30hop is a full-service American restaurant and bar with locations throughout Iowa, Kansas, Missouri, and Nebraska. Since opening our first location in Iowa, we've continued to expand across the Midwest with a commitment to exceptional hospitality, great food, and creating opportunities for our team members to grow professionally.

Fully trained Servers earn $4.35 per hour plus tips, with tip-outs paid nightly.

Schedule: Full-time with shifts ranging from 4–8 hours depending on availability. Weekend availability is required, including Sundays as needed.

Full-Time Benefits

(Available to employees averaging 35+ hours per week)

• Paid Time Off starting at 2 weeks annually, increasing with tenure
• Medical insurance with 30hop Group covering 50% of the premium
• Dental and vision coverage options
• 401(k) plan with discretionary employer match for eligible employees

Benefits for All Team Members

• 25% dining discount for you and up to seven guests
• Employee Assistance Program offering six counseling sessions per issue, per year
• 25% discount at more than 25 Craft Concepts restaurants throughout Iowa, Omaha, Kansas City, and Missouri for you and one guest (Sunday–Thursday)
• Employee appreciation events and celebrations

What You'll Do

• Welcome guests and provide friendly, attentive service throughout their visit
• Guide guests through menu selections and answer questions about food and beverage offerings
• Accurately enter orders and coordinate with the kitchen and bar teams
• Deliver food and beverages promptly while maintaining high service standards
• Anticipate guest needs and ensure an enjoyable dining experience
• Address concerns professionally and help resolve issues quickly
• Maintain clean and organized dining areas
• Reset tables and assist with side work, stocking, and opening or closing duties
• Process guest payments accurately
• Follow food safety and sanitation standards
• Support fellow team members to ensure smooth operations during busy periods
• Perform additional responsibilities as assigned

Qualifications

• Must be at least 18 years old
• Previous serving or hospitality experience is preferred but not required
• Strong communication and guest service skills
• Ability to multitask in a fast-paced environment
• Professional attitude and attention to detail
• Ability to stand for extended periods and carry trays of food and beverages
• Availability to work evenings, weekends, and holidays
• Familiarity with food safety practices is a plus
• Must obtain Iowa alcohol server certification (I-PACT) within 30 days of hire.

Desired Skills

• Excellent organization and time-management abilities
• Ability to prioritize multiple tasks effectively
• Positive, team-oriented mindset
• Strong problem-solving skills
• Commitment to delivering exceptional hospitality

*30hop Restaurant & Bar is an Equal Opportunity Employer