Commercial Insurance Claims Account Executive

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Account Executive at McGriff, a Marsh Agency Company.

Marsh Agency helps people and organizations manage risk and prepare for the future through insurance, benefits, retirement, and wealth management strategies. We believe in hands-on proactive service, data-driven insights, and understanding how global events can impact local decisions. As a trusted partner, we show our clients what’s possible and guide them during every step of their journey.

A day in the life.

As our Claim Account Executive on the McGriff Specialty Team , you will:

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
• Aide Claim Manager as a resource by mentoring and developing internal consultants.
• Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk
• Containment and Claim Mitigation.
• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
• Participate in the development and review of service plans.
• Identify, pursue appropriate business development opportunities with new and existing clients.
• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
• Support sales and service marketing efforts related to account renewals and new business opportunities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience
• Ten years of experience in a claim adjusters role or broker claim consulting role
• Insurance Adjuster's License and licensed in accordance with local requirements
• Multi-line claim experience
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract
• Understand and apply computer and communications technology applicable to the position
• Superior writing skills to convey and explain complex issues and ideas
• Excellent deductive reasoning skills and problem solving ability

Preferred Qualifications:

• Experience in insurance carrier underwriting
• Continuing Education and professional associations to stay abreast of insurance claims matters
• Prior brokerage experience
• Associate in Risk Management (ARM) or Associate in Claims (AIC) designation

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid OR Remote work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at McGriff, check us out our website or flip through the Marsh Agency recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

If you require an accommodation during the application or interview process, please let us know by contacting View email address on click.appcast.io.

McGriff Insurance Broker | McGriff

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.