Hotel Security Guard

Job Description

Job Description

The Hotel security guards act as vital protectors of guests, staff, and property. Their primary duties include conducting regular property patrols, monitoring surveillance systems, enforcing access control, responding to emergencies like medical incidents or fires, and de-escalating conflicts to maintain a safe, welcoming environment.

This is a full-time position.

$17 - $17.50 hourly

• Patrols & Surveillance: Routinely walk the premises (corridors, parking lots, and perimeter) to deter criminal activity and spot safety hazards. Continuously monitor security cameras and alarm systems from the command center.
• Access Control: Restrict unauthorized individuals from entering staff-only areas, guest floors, and restricted event spaces.
• Emergency Response: Serve as the first responder for fires, medical emergencies, and severe weather. This includes initiating evacuation protocols and performing CPR or First Aid.
• Conflict Resolution & De-escalation: Diffuse tense situations, handle intoxicated or disruptive individuals, and escort trespassers off the property.
• Guest Assistance: Assist guests with lockouts, safe escorts, locating lost property, and inquiries while maintaining a highly professional hospitality demeanor.

Operational Duties

• Incident Reporting: Document all daily activities, irregularities, accidents, and breaches of policy. Detailed written reports are required to protect the hotel from liability.
• Asset & Property Protection: Safeguard both hotel assets (cash handling areas, registers, equipment) and guest valuables in coordination with housekeeping and front desk staff.
• Liaise with Law Enforcement: Act as the primary point of contact for local police or fire departments, ensuring all protocols and legal requirements are met.

• Prior experience in a security-related position, ideally in the similar industry.

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Medical, Dental, Vision, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.